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[Q] Galaxy Tab 3 7.0 - Missing Keyboard

2nd August 2014, 12:00 AM   |  #1  
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Note 1: English isn't my fluent lenguage.

Hi Everybody, I got a few questions and I hope you guys can help me.

I got a galaxy tab 3 7.0 and the tab got some issues

First, it doesn't have a keyboard, sounds awkward but it doesnt have any kind of keyboard, when you turn on the tablet, appears the "wizard" asking your lenguage etc... but when it asks you for something you have to type, there are no keyboards avaliable, not even the "voice" thing...

2nd, if you try to skip every step from the "wizard" it stop working, and obviously warns you... and the only choice you have is to "stop" the process, then it starts over and over again...

┐How can I fix this?
I hope you know how to fix this, please!... thank you very much guys!

Have a good day!
2nd August 2014, 08:17 AM   |  #2  
toidimaet's Avatar
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I assume the tablet is not new? First let's reset the tablet and see if that resolves the issue.
Turn tablet off.
Press and hold the volume up and power buttons,
when logo appears release power button and hold volume up button in.
This should get you into recovery.
Using the volume down button highlight wipe data/factory reset.
Press volume up and accept to reset your device.

If this does not solve the issue then post back here and we can try something else
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