Many people have complained on Netflix's Play Store page by giving 1 star and saying since the Netflix update you are not able to pause, scroll forward or back as the on screen controls appear for a split second and then disappear, but it isn't Netflix's fault as the same issue exists with BBC iPlayer (downloaded content playing back only - not streaming) and Virgin's TV Anywhere.
This only began after the OTA upgrade to 4.4.2.
Apart from my feelings that the battery is draining quicker, the navigation is not as fluid and the native video player sound is not as good, this update has proved to be a failure in my view.
I read that the bootloader was locked so custom rom is out of the question at the moment (I think, not that clued up on such issues) - but I wouldn't want to root anyway as it renders Sky Go and other apps useless.
Can someone shed some light as to what is wrong and how to fix?