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Bug in restricted profile management

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By kangol321, Junior Member on 26th August 2014, 02:35 PM
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Hello all,

I have a problem with my tab pro 10.1. I created a restricted user for my daughter and gave her access to few apps. When I installed a new game recently and tried to give her access, I couldn't anymore because the menu wouldn't stop switching to the "Enable Google search" tick box option.

Its hard to describe so I made a video to show the behaviour:
Samsung galaxy tab pro 10.1 Bug restricted profile: http://youtu.be/G1W8UOjLVm8

I tried deleting the profile and creating a new one but it didn't fix the issue. I couldn't find anything on Google about this.

Does anyone have an idea on how to fix this, apart from a hard reset?

Thank you.
Sam
Last edited by kangol321; 26th August 2014 at 03:41 PM.
 
 
26th August 2014, 02:40 PM |#2  
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Have you tried soft reset? Holding power til it shuts down

Are you rooted?

Have you tried deleting cache?

Sent from my SM-T320 using Tapatalk
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26th August 2014, 03:43 PM |#3  
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Quote:
Originally Posted by cloud71

Have you tried soft reset? Holding power til it shuts down

Are you rooted?

Have you tried deleting cache?

Sent from my SM-T320 using Tapatalk

Hello,

soft reset = no, what are the consequences ? any loss of data or settings ?

rooted = no

deleting cache = no, what are the consequences ? any loss of data or settings ?

Thank you
Sam
Last edited by kangol321; 26th August 2014 at 03:47 PM.
27th August 2014, 09:14 AM |#4  
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I'm not against trying those but I'm not the only user of the tablet, I can't take the risk to delete anything
27th August 2014, 08:11 PM |#5  
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Hello!

I just saw this thread, because I was searching for a solution for exactly the same problem with my Galaxy Note Pro.
When I saw that you also have the issue that the settings dialog switches to the Google search option, I wondered if Google search had something to do with this behavior.

So I deactivated the app "google search" in the application manager.

After that I finally was able to set up a restricted user and allow this user to use certain apps.
So I thought I should share this finding...

I haven't tried yet, but i think, after setting up the restricted user completely, google search might be reactivated again.

As I don't use the app google search very often, I am not quite sure about the consequences of deactivating and reactivating this app. But I think in worst case some settings may be reset to defaults.

Kind Regards
René
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27th August 2014, 10:56 PM |#6  
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It works ! Dude thank you so much for sharing !
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