Originally Posted by Gasuinas
Need help please, anyone here are experiencing black screens on Tab Pro 8.4 when is playing movies? Sometimes my Tab Pro goes black (screen is not off but all black and I listen the sound) when I see movies on samsung video App or on Facebook App. Could it be codecs problem or an hardware problem?
Thanks in advance!
Mine does it too. I returned my 1st tab because it was so bad while watching movies, and if i used multi-window with a video playing in one window. The 2nd tab i got still does it, but not as often. It could be because I've updated firmware on this new tab to the newest available. It hasn't happened in a while (about 2-3 weeks), so hopefully it's fixed. Only way to get the screen back is to hit the power button off and back on. Try updating to the latest firmware and see if that helps. NG1 is the most resent.
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