Originally Posted by 3DSammy
I'd suggest contacting the developers using examples of working games such as the other user mentioned. Sometimes the devs respond by email especially if an issue can hurt sales. Also a review on Google Play can get attention too but first try the email route.
Sent from my Nexus 10 using XDA Premium HD app
Exact same issue with my Galaxy Note 10.1 2014 edition. EA dug in to a certain extent, but eventually the ticket died. To be honest I was sick and tired of dealing with them by that point. IIRC almost a month had passed.
What a sh*t situation!
Current: Samsung SGH-I337m
Previous: SGS3, SGS2, Nokia N900, plus too many to name