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[Q] caller cant hear me unless noise reduction turned off

13th July 2014, 08:05 AM   |  #1  
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Join Date:Joined: Jul 2014
i had to change my display and touch panel. when i got it back from customer care this occured :

- people cant listen to me in phone call . both in dialed and received .

- during calls , screen goes back

- if i turn off the proximity , blackout fixes .

- if i turn off dual mic noise reduction , they can listen...... but my voice is not clear... sometimes shattered

- i tried with earphone , this time i don't need to turn off proximity or noise reduction...... but my voice isn't still clear and shattered

I'm not sure if its a software or hardware issue.... I'm getting kitkat next week... so software issue will be fixed... but if its a hardware problem , then i need to go for customer care...... that's very very weird to me... what to do ?
13th July 2014, 09:31 AM   |  #2  
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Join Date:Joined: Mar 2013
have you rooted your phone? if thats the case it just might be a bug install new rom!
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