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[Q] Unable to add debit card info to Google Wallet

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sk8er_boi47
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(Last edited by sk8er_boi47; 15th November 2012 at 06:26 AM.)
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Question [Q] Unable to add debit card info to Google Wallet

Hi All,
I wanted to purchase a paid app from Google play so I went ahead & entered my Debit Card details (I do not have credit card). I verified all the details & were entered correctly, but it still says “Invalid Credit card” ???
I’m entering debit card info, why does it say Credit card ? I have done various transactions in past using the same card & has worked fine, I donno why problem with google play / wallet?

Pls help.
 
sk8er_boi47
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:bump:

Has anyone faced this issue in past ?
 
sk8er_boi47
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Common guys ... nobody faced this issue earlier ? atleast can you let me know how do i contact Google Play support for this ?
 
SimonTS
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The only reason I can think for the card not being accepted is that, for whatever reason, Google thinks your card is untrustworthy.

If you want to contact Google then search their website - it's not like we are going to have a phone number on speed-dial that we can just give you.


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Panthe
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Google Support is rather quick to respond on forums, especially if it's a usability issue on one of their websites.
Especially because debit cards are 100% accepted by them.

A guy with the same problem as yours, got a response by a google power user:

Quote:
ravinder sharma
while purchanging custom domain through blogger with my debit visa card which is dully activated and verified by visa--error shows- decline the error no- bX-74br4 please advise why they are declining the debit visa card.

LMckin51-Power Poster
If your credit/debit card was declined, consider the following issues that users often encounter when making purchases online:
  • Enter the entire card number without any spaces or dashes
  • Verify your card hasn't expired, and enter the correct expiration date
  • Enter the correct Card Verification Code (CVC)
  • Google Wallet only sends CVC information to your bank for the initial authorization of your card. To ensure the security of your credit card information, Google does not store your CVC and it will not be sent for all other authorizations.
  • Confirm the billing address listed in your Google Wallet account matches the billing address that appears on your credit/debit card statement
If you're not able to correct the problem after double-checking and re-entering all of your information, we suggest contacting your credit/debit card-issuer for more information. Once you successfully update your payment information, the seller can charge and fulfill your order. Review the status of your order and confirm your card was successfully updated by signing into your account at wallet dot google dot com/manage

If you place an order as a Google Wallet guest and your credit/debit card declines, your order will automatically be cancelled. If you'd still like to complete the transaction, please place a new order.
A recommended search for future problems like this can be found at here on Google forums
(XDA won't let me post links < 10 posts)
You can find those by going to productforums dot google dot com
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sk8er_boi47
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got it, thx guy i have emailed to Play support now, guess i was bieng lazy

thx again
 
Saketme
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Hi, I'm having this issue as well. Play Store won't accept my Axis bank debit card (mastercard) and returns an "invalid credit card" error for my SBI visa card as well
Find me on: Google+
 
yohan53
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Quote:
Originally Posted by sk8er_boi47 View Post
Hi All,
I wanted to purchase a paid app from Google play so I went ahead & entered my Debit Card details (I do not have credit card). I verified all the details & were entered correctly, but it still says “Invalid Credit card” ???
I’m entering debit card info, why does it say Credit card ? I have done various transactions in past using the same card & has worked fine, I donno why problem with google play / wallet?

Pls help.
Quote:
Originally Posted by sk8er_boi47 View Post
:bump:

Has anyone faced this issue in past ?

im also facing the same prob n my debit card working in itunes but here it says“Invalid Credit card”
 
gaurav.c
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I've been having the same issue since a while now.
The weird part is that I have purchased apps earlier using a credit card and one day it just stopped working, now i can't seem to add that card or even any other debit or credit card
 
sbcontt
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(Last edited by sbcontt; 30th January 2013 at 12:31 PM.)
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Google Checkout is now Google Wallet, a service like Paypal.

Indian cards, when used online, have lots of restrictions, redirections, verifications etc. The catch is, everything must happen in real-time; making it impossible to be used in services like Google Wallet where Google stores your card info and uses it at some point in future.
Previously, Google Checkout was real-time, so some cards used to work. Blame Google for making another Google+-esq mistake by removing any direct payment method with the aim of pushing its Google Wallet as a major competitor of Paypal.

I contacted their support, they said that SBI debit cards shall work. However, Saketme reports that even that is not working. I request him to contact Wallet support and post the response here.

Update: Some say that these cards stopped working because INR transactions have been implemented. Axis Bank cards used to work, so did virtual credit cards; both are now bocked.

Edit: Can I post links? thinkdigit.com/forum/internet-www/161111-must-read-information-regarding-indian-debit-cards-8.html

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