Default [Q] hp touchpad toolbox, pblm with usb rec

i installed the hp toolbox and did a complete wipe and reset removing webos and android but when I selected to install android it does not mount to my computer so im unable to put the new roms in it. I tried severel times and still it does not mount to my cp . I know everything is correct on my cp cause I had just completed installing the toolbox and removed web os and installed android data rom on my other touchpad with no issues, how can I fix it? since it wont mount and all thats on the moboot menu is reboot, webos recovery, and shutdown