Default [Q] samsung note 2 update problem

hi there. I really need help with my Samsung note 2 lte (GT-N7105). well ive been waiting for kit kat update and there was once when I saw the software update prompt on my phone,I chose to update later coz I had no wifi connection nearby at that time. but when I tried to update, my phone says that the latest software has already been installed. its currently on 4.3 jellybean. I called up samsung customer care and followed their instructions but downloading "KIES 3" and I should should able to update from them. but even when I connect my phone to kie 3,its says the latest software is already installed. can anyone please explain to me why? all the other note 2 users I know are enjoying the new kit kat update. will my phone ever get the update? pls help. thanks. am from simgapore btw..