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callers cant listen to me unless noise rreduction turned off

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By imtiazsakib, Junior Member on 12th July 2014, 06:22 PM
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i had to change my display and touch panel. when i got it back from customer care this occured :

- people cant listen to me in phone call . both in dialed and received .

- during calls , screen goes back

- if i turn off the proximity , blackout fixes .

- if i turn off dual mic noise reduction , they can listen...... but my voice is not clear... sometimes shattered

- i tried with earphone , this time i don't need to turn off proximity or noise reduction...... but my voice isn't still clear and shattered

I'm not sure if its a software or hardware issue.... I'm getting kitkat next week... so software issue will be fixed... but if its a hardware problem , then i need to go for customer care...... that's very very weird to me... what to do ?
Last edited by malybru; 14th July 2014 at 07:49 PM.
 
 
12th July 2014, 06:53 PM |#2  
philos64's Avatar
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Ok,

Can you tell us more about your device, I cannot help you if you don't tell us more infos.
Device model, rooted or not, stock or custom rom, etc...

We need those infos about your device for a good help and good answer,

Thanks in advance
12th July 2014, 07:14 PM |#3  
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Smile
Quote:
Originally Posted by philos64

Ok,

Can you tell us more about your device, I cannot help you if you don't tell us more infos.
Device model, rooted or not, stock or custom rom, etc...

We need those infos about your device for a good help and good answer,

Thanks in advance

actually its rebranded from gionee . device : walton primo s2 . stock rom. not rooted yet.

should i add any other info, philos ?
12th July 2014, 07:36 PM |#4  
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Ok, thanks for quick answer.
You have some threads about your device

[FIRMWARE] [UNBRICK] WALTON Primo S2 Official Firmware, Flashtools & Drivers

[ROOT][Tutorial] Walton Primo S2 Rooting Tool

But nothing more about your problem. I can suggest you to type " Walton Primo S2" to => "Search all forums" just above right to this post and read.
Maybe you will find a answer or you can post your issue here => General discussion > Questions and Answers

Good luck...
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