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Regarding the official black Nexus case

33 posts
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By Danub, Member on 30th January 2014, 03:10 AM
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1st February 2014, 01:37 AM |#11  
Opentang's Avatar
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My Black Google Nexus 5 case peeled and flaked like crazy after just a few days. Called Google and a full refund was issued, no questions asked nor return of the old case.
 
 
1st February 2014, 05:03 AM |#12  
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Quote:
Originally Posted by dvgrhl

The same thing happened to my black official case. Google refunded me no questions asked and told me to keep the case. They said I could order another one, as they said this hasn't been a wide spread issue so I might have just gotten one from a bad batch. So far the replacement one I got (at 25% off) has been fine going on a week. The defective one I had showed peeling within 2 days.

Quote:
Originally Posted by Opentang

My Black Google Nexus 5 case peeled and flaked like crazy after just a few days. Called Google and a full refund was issued, no questions asked nor return of the old case.

Just got mine today and one of the corners had some weird brown glue on it. Tried to get it off and it started peeling. Called Google and they did the same for me. Refunded my money and I get to keep the case. Beyond impressed with their customer service...
1st February 2014, 05:15 AM |#13  
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Mine fine. Its been over a month. Wipe down every few days

Sent from my Nexus 5 using XDA Premium 4 mobile app
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