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AT&T reports my Nexus 5 as "LG 821"

OP mr_blanket

16th March 2014, 12:16 AM   |  #11  
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ATT sent me a message saying I would be throttled at 3GB even though I have "unlimited data", and being throttled sucks, its awful.
16th March 2014, 03:19 AM   |  #12  
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Quote:
Originally Posted by mistahseller

ATT sent me a message saying I would be throttled at 3GB even though I have "unlimited data", and being throttled sucks, its awful.

Should be 5gb on an LTE device. I'd call in with your imei to get put on an LTE unlimited plan if you're not already (hspa plans throttle after 3gb.). Note that you don't need to be on LTE or even have an LTE device, you just need any att compatible imei to give them so you're on the right plan.

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16th March 2014, 01:38 PM   |  #13  
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I got mine from Google, it's the unlocked version, and AT&T is also saying it's an LG 821.
31st March 2014, 01:17 AM   |  #14  
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How Do I Check The Model Number?
Hi,

Bought my phone from Google Play. How do I check the model number other then the boot loader?

I checked in 'About Phone', can't find it.

Edit. XDA really has to stop ads from playing with audio with while on the site, drives me nuts.
Last edited by KedarWolf; 31st March 2014 at 02:54 AM.
31st March 2014, 02:57 AM   |  #15  
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I tried to use the phone on PTA or Phone APN but it only accepts wap.cingular, because I switched from a 3G phone. The CS rep said my plan is not compatible with LTE, and nothing can be done. I am stuck with HSPA. Oh well, the plus side, I am not throttled.
1st April 2014, 08:36 PM   |  #16  
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Quote:
Originally Posted by WoodburyMan

LG821 here as well. I have LTE using attphone APN. I had a Galaxy S4 (LTE) before it, just kept that plan so it all works. Have to have had a LTE capable phone before you get the N5 for it to work properly with your plan to access LTE>

This is not true. My wife has a T-Mobile N5 and I have a play store N5. Just started ATT service yesterday and we both have LTE. Also both devices show up as LG 821.
2nd April 2014, 12:20 AM   |  #17  
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Quote:
Originally Posted by KedarWolf

Hi,

Bought my phone from Google Play. How do I check the model number other then the boot loader?

I checked in 'About Phone', can't find it.

Edit. XDA really has to stop ads from playing with audio with while on the site, drives me nuts.

Did you try looking at the box?

Sent from my Nexus 5 using XDA Premium 4 mobile app
4th April 2014, 03:30 PM   |  #18  
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Quote:
Originally Posted by Jerryatric

This is not true. My wife has a T-Mobile N5 and I have a play store N5. Just started ATT service yesterday and we both have LTE. Also both devices show up as LG 821.

This is true in some cases. It depends on the person that sets your phone up. Search. When they provision the phone, some AT&T workers, since the Nexus 5 is officially not in their provisioning software, have to select a generic template. If they are smart and do the right thing, you get set up with a LTE capable provisioning for your phone that works perfect. Some however don't know what they are doing and set the phone up with a plan that cannot access 3G for whatever reason. It completely depends on the person provisioning your phone. With phones that are in AT&T's system that might be unlocked but are in their system, such as Galaxy S4 Google Edition or something, it works no problem since the S4 is in their system. However with "oddball" phones like ours that AT&T doesn't officially support you run into issues as some workers may not know how to handle them.

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