5,604,859 Members 33,860 Now Online
XDA Developers Android and Mobile Development Forum

My Nexus 5 stolen by UPS

Tip us?
 
corgi1
Old
(Last edited by corgi1; 16th November 2013 at 06:02 PM.) Reason: Final update
#1  
corgi1's Avatar
Member - OP
Thanks Meter 5
Posts: 43
Join Date: Mar 2008
Location: Bakersfield
Default My Nexus 5 stolen by UPS

Ordered a Nexus 5 on Oct 31st and tracking showed it was out for delivery today. Could not wait to get it! At 6:15 pm there was a knock on the door and when I opened the door I saw the UPS driver walking back to his truck. I picked up the package and called "thank you" to the driver. Once inside I opened the brown shipping box and removed the inside retail Nexus 5 box. The retail box appeared to have some damage. The blue outer sleeve was torn back on one end and the end flaps of the inner white box were also torn. Inside the box was the documentation, wall charger, USB cord, and SIM removal tool, but the Nexus 5 phone was missing! I looked back at the brown outer shipping box and then could see that someone had torn the end flap on it as well. Once they had removed the Nexus 5 phone they used packing tape to seal the shipping box and that is how it was delivered this evening to me.

The worst part is that since I could see by the tracking info that the package was out for delivery today, I went ahead and listed my current phone on eBay with a buy it now price. I figured it would take a few days to sell, but no, it sold within a few hours. so now I must send off my current phone to the buyer who has already paid me and I have no new phone. Called Google and was told that they would open an investigation and would refund the full amount of my order, but that I would have to place a new order on the Play store if I wanted to replace the stolen Nexus 5. Of course the Play store is now out of stock and new orders are having to wait 3-4 weeks for it to ship.






Update:
I ordered my replacement Nexus 5 on Nov. 7th and this time selected 2 day shipping. Play Store said it would "leave the warehouse on Nov. 22". Got an email on Nov. 11th saying it had shipped and I received it on Tuesday the 12th. Using 2 day shipping the package did not go through the Vernon, CA hub as the one that was stolen did. I received a full refund from Google for the stolen phone 8 days after reporting it. It was a pain to have this happen, but all is good now and I am loving the Nexus 5!
The Following 2 Users Say Thank You to corgi1 For This Useful Post: [ Click to Expand ]
 
copualt3
Old
#2  
copualt3's Avatar
Senior Member
Thanks Meter 46
Posts: 763
Join Date: Dec 2006
Location: CA

 
DONATE TO ME
That's terrible.. Same thing happen to me with USPS. Had to take a hit and yell Out screw you universe!!!

Sent from my Nexus 5 using Tapatalk
HTC one M8
Samsung Galaxy note 3
Lg G FLex
Sony Xperia Z2 (incoming)
Samsung Galaxy note 10.1 2014



References

[URL="http://swappa.com/user/QCR983/profile[/URL]
 
oupavoc
Old
#3  
oupavoc's Avatar
Senior Member
Thanks Meter 33
Posts: 187
Join Date: Oct 2011
Location: Ontario
Wow thats horrible! In my opinion thats worst then them loosing your package! Like you know your all excited it finally arrived and you get ripped apart emotionally because your upset! Hopefully everything works out for you!
 
sn0warmy
Old
#4  
sn0warmy's Avatar
Senior Member
Thanks Meter 677
Posts: 1,586
Join Date: Jul 2010
Location: Denver, CO
I am really sorry to hear that. Such a ****ty situation.

If it's any consolation, it does look like those ordering this week with "2-3 week" and "3-4 week" shipping are actually seeing their packages ship immediately. So turn around time will probably be quicker than you think. It all still sucks, nonetheless.
 
xBeerdroiDx
Old
#5  
xBeerdroiDx's Avatar
Senior Member
Thanks Meter 1350
Posts: 2,299
Join Date: Nov 2012
Location: Fort Worth
this is some upside-down bs right here.

sorry dude. you have the imei on the box. i wonder if anyone can see where that N5 (imei) activates and starts pinging...

The All-In-One Guides for the Nexus 5, Galaxy S4 - I337 and Galaxy S3 - I747
 
corgi1
Old
#6  
corgi1's Avatar
Member - OP
Thanks Meter 5
Posts: 43
Join Date: Mar 2008
Location: Bakersfield
After reporting the incident to Google, I was sent an email asking for my consent authorizing Google to remotely disable the device with the IMEI/SERIAL number of the phone that was shipped to me. Of course I replied yes!
The Following 2 Users Say Thank You to corgi1 For This Useful Post: [ Click to Expand ]
 
DeXel55
Old
#7  
Member
Thanks Meter 17
Posts: 98
Join Date: Apr 2010
Location: SoCal
Oh you too man! I feel your pain. Here is my post.

BTW you should have replied I CONSENT.
 
journeyman73
Old
(Last edited by journeyman73; 8th November 2013 at 05:21 AM.)
#8  
journeyman73's Avatar
Senior Member
Thanks Meter 70
Posts: 453
Join Date: Sep 2007
Location: CHICAGO
Quote:
Originally Posted by corgi1 View Post
After reporting the incident to Google, I was sent an email asking for my consent authorizing Google to remotely disable the device with the IMEI/SERIAL number of the phone that was shipped to me. Of course I replied yes!
You are the second person I heard this happen to in the past two days

Quote:
Originally Posted by DeXel55 View Post
Oh you too man! I feel your pain. Here is my post.

BTW you should have replied I CONSENT.
EDIT: Make that third
 
jadephyre
Old
#9  
jadephyre's Avatar
Senior Member
Thanks Meter 268
Posts: 1,282
Join Date: Jan 2008
Location: Düsseldorf
Quote:
Originally Posted by corgi1 View Post
After reporting the incident to Google, I was sent an email asking for my consent authorizing Google to remotely disable the device with the IMEI/SERIAL number of the phone that was shipped to me. Of course I replied yes!
Well, at least that douche won't be able to use the phone now, just a small consolation, but I guess in a situation like this you have to take what you can get :-/
Phone: LG Nexus 4 16GB, running Android 4.4 KitKat KRT16S
Tablet: Asus Nexus 7 32Gb WiFi, running Android 4.4 KitKat KRT16S
 
hello00
Old
#10  
hello00's Avatar
Senior Member
Thanks Meter 1688
Posts: 2,795
Join Date: Dec 2009
Location: South Miami, FL
somehow they knew there was a phone in that box
-Black&Cyan for ICS 4.0.4, JB 4.1.1 and CM10 AOSP Theme Apps, -Blacked Out Gapps, Custom Batt% & Icons

-HTC Sense Camera for HTC One m7 Google Edition Roms 4.2.2 Click Here

-★ [THEMED] Kitkat 4.4 Mms.apk Dark Holo & More ★Here

★ ★ UCCW Clocks by me Click here ★ ★



Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes