RMA a Brand New Device?
So, due to some weird display issues (that could not be worked out even after flashing factor images), I realized I needed to RMA my device for the second time.
This new device came in, and just my luck, it has the terrible vibrate motor. The loud, obnoxious, frame-rattling slow motor. I haven't even removed the default Nexus screen protector and this has happened.
I won't deal with it, so I'm going to email them and ask them what to do. I haven't even shipped back my old phone yet because I refuse to be phone-less. Has anyone in here had to return their "new" replacement device before they even sent back in the old one? How does the process work? Would they ask me to still send back the old one and then do an RMA on the "new" device?
Opinions and snobbery concerning how I should just "deal with it" or "let it go" are not welcome. I paid good money for this device, and the current one I own (display problems notwithstanding) is in perfect shape as far as mechanics and build quality go. If you're going to just come in and tell me how I'm being ridiculous, please refrain from doing so.