[Q] Factory Reset Not Removing Files

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By craigfoot, Junior Member on 12th January 2014, 12:23 PM
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I've reset my phone a few times and it has removed ALL files (photos / music / movies) etc. which is great.

I rooted my phone a couple of days ago and am still playing. I did the same thing as usual tonight, factory reset within Settings.

This time the files were NOT removed. Is this normal once the phone is rooted?

If this is correct on a rooted device, what is the best way to do a complete factory reset, removing all files etc?

12th January 2014, 03:14 PM |#2  
mistahseller's Avatar
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Factory reset does not erase the SD inside the phone. To do that you have to go into fastboot and do it from there. It will wipe everything on the phone including your custom recovery. I think.

Sent from my Nexus 5

---------- Post added at 09:14 AM ---------- Previous post was at 09:12 AM ----------

Is your best option

Sent from my Nexus 5
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