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Getting a refund from the play store?

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pardoned
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Default Getting a refund from the play store?

Could anyone confirm how long it takes Google to process a refund?
I've returned my nexus 5 for a refund within the 15 day return window.

Google received it on 25th November (when it was signed for at their end) and I'm still waiting for my refund.

If you returned yours, how long did it take for you to actually get your money back - in your bank?

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Robert Hodgson
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With in 14 Business days of them receiving your return

Don't forget they were closed over thanksgiving for probably the 2 days and with the volume of doa returns mixed in with I changed my mind returns there may be a bit longer wait you are only at the 8 Business day mark so give it another week or so you should have your refund
 
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Originally Posted by Robert Hodgson View Post
With in 14 Business days of them receiving your return

Don't forget they were closed over thanksgiving for probably the 2 days and with the volume of doa returns mixed in with I changed my mind returns there may be a bit longer wait you are only at the 8 Business day mark so give it another week or so you should have your refund
I'm in the UK though. Don't think they had reason to close here.

Did you get your refund within the fourteen days?

I'm just looking for time frames really. I've never had a refund for anything take this long before.

The status in Google wallet shows as pending.

Sent from my HTC One using Tapatalk
HTC One, completely stock- for once.

 
Timeline of phones:
Nexus 5, Samsung Galaxy S4, Samsung Galaxy S3, HTC Sensation, HTC Desire HD, HTC Desire, iPhone 3G, Nokia N95 8GB, Sony Ericsson K800i, some other Sony Ericsson walkman phone, Nokia 3310, Nokia 6110


Dont forget to hit "Thanks" if I helped at all. It's appreciated!
 
Robert Hodgson
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It can also take a few days to show up in your account once the financial institution gets the money back From Google

Refunds always take a little longer every where these days
 
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Took me over a week from day phone was delivered to Google to the day the refund showed up in my account.

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