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[help] SOD problem

21st June 2014, 12:27 AM |#1  
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my phone is about 3 months old the 16gb model, i noticed last week after using whatsapp i lock the phone n the screen never came back on. did a hard reset and it came back on and worked normal. it kept happening during the course of the next 2 days so i did a factory reset still the problem persisted. now if even press the lock button the screen doesn't come back on, if i restart the phone the screen doesn't come back on either, the back light would light for a couple of seconds but not come on, i still get notification though. any advice would be helpful,
 
 
21st June 2014, 12:54 AM |#2  
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Quote:
Originally Posted by ray019

my phone is about 3 months old the 16gb model, i noticed last week after using whatsapp i lock the phone n the screen never came back on. did a hard reset and it came back on and worked normal. it kept happening during the course of the next 2 days so i did a factory reset still the problem persisted. now if even press the lock button the screen doesn't come back on, if i restart the phone the screen doesn't come back on either, the back light would light for a couple of seconds but not come on, i still get notification though. any advice would be helpful,

If you are on 100% stock, then RMA it.
If you are on custom rom then return to stock, and test it out. If it still doing the same then rma it.
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