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How to transfer google play warranty?

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n023b
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Default How to transfer google play warranty?

Hi i just bought a used nexus 5 from a seller that bought it from google how do I get the warranty transferred to me? TIA
 
shotta35
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It shouldn't matter but i'm hearing stories that it does and in that case the seller (original buyer) would need to call google and transfer it.

Dunno though because LG is the one that warrants the device from defects so you should be able to call LG directly. I suggested that to someone before however and they said they were told to call Google or original point of sale.

Makes no sense though but I guess.
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n023b
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Originally Posted by shotta35 View Post
It shouldn't matter but i'm hearing stories that it does and in that case the seller (original buyer) would need to call google and transfer it.

Dunno though because LG is the one that warrants the device from defects so you should be able to call LG directly. I suggested that to someone before however and they said they were told to call Google or original point of sale.

Makes no sense though but I guess.
Thanks.

After he transfers it do I need a receipt or anything?
 
wideasleep1
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Thanks.

After he transfers it do I need a receipt or anything?
On prior Nexi, if the item was purchased from anyone other than Google itself, only the manufacturer's warranty applied, not sellers (Google). If anyone discovers this NOT to be the case, please inform us of the circumstances.
B/W Sidekick/Color Sidekick2/TMO MDA/TMO Dash/G1/Nexus 1/Sensation/SGS3/Nexus 4/Nexus 5
 
n023b
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On prior Nexi, if the item was purchased from anyone other than Google itself, only the manufacturer's warranty applied, not sellers (Google). If anyone discovers this NOT to be the case, please inform us of the circumstances.
I'm pretty sure googles warranty transfers over
 
kboya
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Read the play terms. They state that it is still warrantied as a'gift'

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markdapimp
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Read the play terms. They state that it is still warrantied as a'gift'

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What consider it being gift like buying it on swappa?

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kboya
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As a "gift". You say you got it as a gift. Gplay state no reselling, but you are allowed to gift it. They store the imei numbers of the ones sold via gplay. Lg will ask for proof of purchase. Gplay use the imei numbers. Return it as a "gift".

Also, and before the flames begin, there's no real moral implication here. products are warrantied for at least 12months. The ownership of said item is not the issue.

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kopower
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I just got off the phone with a Google representative, and he told me the "giftee" may call Google to inform them the phone was received as a gift, so they can change the warranty info. Whether this is true or not, I'm not 100% positive. I asked if the person giving the gift needed to do it, and he assured me the person receiving the phone could call in and do it.

Hopefully this is accurate, as I am debating on buying a Nexus 5 on the play store vs used. It would be nice to still have close to a year warranty through Google, and not have to pay taxes and shipping on a new phone.
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