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a little problem with my Nexus 5

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By Oracle_Eldorado, Member on 5th June 2014, 06:50 PM
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hey guys
i just got my nexus 5
but it has a little problem
i unplugged the charger this morning and started to installing apps
and i just installed Viber , Clash Of Clans , Instagram and airdroid
the phone just worked fine and no problem until 1 hour ago
since then , when i lock the screen ( manually or automatic lock screen ) and then i want to unlock it again , it doesn't work and when i press the power button it has no response
now i locked the phone and watching it restart and restard again !
i have a stock rom on 4.4.3
any guess ?
i would appreciate if you help me out
 
 
5th June 2014, 08:25 PM |#2  
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Quote:
Originally Posted by Oracle_Eldorado

hey guys
i just got my nexus 5
but it has a little problem
i unplugged the charger this morning and started to installing apps
and i just installed Viber , Clash Of Clans , Instagram and airdroid
the phone just worked fine and no problem until 1 hour ago
since then , when i lock the screen ( manually or automatic lock screen ) and then i want to unlock it again , it doesn't work and when i press the power button it has no response
now i locked the phone and watching it restart and restard again !
i have a stock rom on 4.4.3
any guess ?
i would appreciate if you help me out

What your phone seems to have is a stuck power button. It has happened to others and is a hardware fault. Try pressing many consecutive times the button. if stills restarting, you'll have to return it to google.
5th June 2014, 10:34 PM |#3  
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Quote:
Originally Posted by Oracle_Eldorado

hey guys
i just got my nexus 5
but it has a little problem
i unplugged the charger this morning and started to installing apps
and i just installed Viber , Clash Of Clans , Instagram and airdroid
the phone just worked fine and no problem until 1 hour ago
since then , when i lock the screen ( manually or automatic lock screen ) and then i want to unlock it again , it doesn't work and when i press the power button it has no response
now i locked the phone and watching it restart and restard again !
i have a stock rom on 4.4.3
any guess ?
i would appreciate if you help me out

Hm...

If your phone keeps restarting without being pluged into the wallcharger then it is not stucked power buttom. If your power buttom would be stucked then your phone just shut off after a few secs you turned it on, and remains turned off.
I assume that you are on 100% stock with locked bootloader.

Try to do a factory reset:

press and hold volume_down and power key until you see an android with an open belly.

Use the volume keys to select reboot recovery. Press power buttom to make your selection.

On the next screen you will see a smaller android with an open belly.

Press volume_up key and navigate to factory reset with the volume keys and do a factory reset.

Tapatalk-kal küldve az én Nexus 5-el
6th June 2014, 12:44 AM |#4  
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Are you sure the power button isn't jammed?
6th June 2014, 07:05 AM |#5  
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Quote:
Originally Posted by bitdomo

Hm...

If your phone keeps restarting without being pluged into the wallcharger then it is not stucked power buttom. If your power buttom would be stucked then your phone just shut off after a few secs you turned it on, and remains turned off.
I assume that you are on 100% stock with locked bootloader.

Try to do a factory reset:

press and hold volume_down and power key until you see an android with an open belly.

Use the volume keys to select reboot recovery. Press power buttom to make your selection.

On the next screen you will see a smaller android with an open belly.

Press volume_up key and navigate to factory reset with the volume keys and do a factory reset.

Tapatalk-kal küldve az én Nexus 5-el

i returned the phone ...
no the power button works , because it has a normal look and when i pushed it , it has a nice respond
any way i did reset factory and it didn't help
and i asked my friend for this problem but they didn't have
now i'm looking for another one !
6th June 2014, 07:06 AM |#6  
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Quote:
Originally Posted by BirchBarlow

Are you sure the power button isn't jammed?

yes dear
if the power was jammed , the phone wouldn't power on at all
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