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Nexus 5 brick from first setup?

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By Braakie, Senior Member on 12th December 2013, 07:45 PM
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Today I got my nexus 5, but unfortunately I have a lot of problems. After entering my Google account information and walk away for 5 minutes, my phone was locked. When I came back, I wanted to unlock my phone. My phone failed, and the screen remained black. I tried to play, what with the buttons, but the screen remained black. I received some weird stripes, and the phone was very hot. After a while the phone restarts, and came back in android. Then I got an update to 4.4.2, after restarting everything seemed to work well. After an hour I got the same problems again, phone failed, and the screen remained black and locked. I get a message about QHUSB_BULK driver is not installed, and MTP failed.

Phone is factory and nothing is installed, it was the first setup.

So now I'm still with a black screen and locked phone
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12th December 2013, 08:35 PM |#2  
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First try a reset looks like a screen issue though

Sent from my Nexus 5 using XDA Premium 4 mobile app
12th December 2013, 08:43 PM |#3  
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Quote:
Originally Posted by hyelton

First try a reset looks like a screen issue though

Sent from my Nexus 5 using XDA Premium 4 mobile app

How to reset, I cant shutdown the phone, the screen is black and I see no shutdown button.
13th December 2013, 04:33 PM |#4  
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Make sure it's charged. Press and hold the power button (for 15 seconds or so). But it sounds like you may need to RMA it. I'd be contacting Google if I were you.
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23rd December 2013, 08:36 AM |#5  
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Quote:
Originally Posted by marleyfan61

Make sure it's charged. Press and hold the power button (for 15 seconds or so). But it sounds like you may need to RMA it. I'd be contacting Google if I were you.


The Nexus 5 sending for RMA and received a new Nexus 5, thnx
25th August 2014, 02:59 AM |#6  
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Quote:
Originally Posted by marleyfan61

Make sure it's charged. Press and hold the power button (for 15 seconds or so). But it sounds like you may need to RMA it. I'd be contacting Google if I were you.


Friend, thank you for using help, comm was the same problem and following your instructions, the phone is working again Lol

sorry my english ..
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