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Nexus 5 dead, question about RMA.

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By xaznxplaya, Senior Member on 2nd March 2014, 12:00 PM
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Hi guys,

Device has been acted weird lately, sometimes the power button wouldn't turn the screen on and yesterday night after a phone call my phone shut down and never turned on back. I tried all steps possible, no success so far. Only thing is, I don't have the original usb, to charge it not sure if it affects. My question is, my device was rooted/flashed before it died, when on RMA, will they know it was under that condition?

Thank you
 
 
2nd March 2014, 12:54 PM |#2  
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There's an RMA thread in general.

Sent from my Nexus 5 using Tapatalk
2nd March 2014, 02:29 PM |#3  
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Quote:
Originally Posted by rootSU

There's an RMA thread in general.

Sent from my Nexus 5 using Tapatalk

Mind to link it? Icant seem to find it
2nd March 2014, 02:35 PM |#4  
vin4yak's Avatar
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Quote:
Originally Posted by xaznxplaya

Mind to link it? Icant seem to find it

Here you go:

RMA Thread
2nd March 2014, 05:42 PM |#5  
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your EMMC sounds like it died, No worries it happens its like SSD's some units fail after a certain time and some units work perfectly right out of the box
2nd March 2014, 09:05 PM |#6  
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Quote:
Originally Posted by xaznxplaya

Hi guys,

Device has been acted weird lately, sometimes the power button wouldn't turn the screen on and yesterday night after a phone call my phone shut down and never turned on back. I tried all steps possible, no success so far. Only thing is, I don't have the original usb, to charge it not sure if it affects. My question is, my device was rooted/flashed before it died, when on RMA, will they know it was under that condition?

Thank you

They won't care about the software state on a hardware fault. Secondly, in the past they cross-ship the replacement and have you use the same box for return shipping, and you keep the accessories, they only want the device. Good luck!
3rd March 2014, 02:58 AM |#7  
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Thanks guys, only thing that will suck and all the time spent on the device rooting/flashing/customizing
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