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Nexus 5 serial mismatch

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alonsoch
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Default Nexus 5 serial mismatch

Nexus 5 different serial in box and phone!
Hi, first, thanks for read
I bought a nexus 5 use, the phone was originally purchased in t-mobile and we used for over a month, so the phone is like new...
The problem is :
In the box of the nexus 5, in one side we have a etiquette with some information, serial, imei, etc.... the serial that appear in the box is different to the serial that appear in the phone in bootloader
but the imei that appear in the box is the same imei that appear in the phone
i dont know if i should add pics because is important information, but im pretty sure that the serials are diferents and the imei are the same..
I dont know what to do, i will contact lg support tomorrow...
any ideas?
and btw a dead pixel appear, maybe is a defective unit
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simms22
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(Last edited by simms22; 29th June 2014 at 11:35 PM.)
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its normal, how it is usually. the imei is the important number.
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alonsoch
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Quote:
Originally Posted by simms22 View Post
its normal, how it is usually. the imei is the important numbee.
normal?
in all my other phone the serials are the same... :C
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El Daddy
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Quote:
Originally Posted by alonsoch View Post
normal?
in all my other phone the serials are the same... :C
My galaxy nexus, nexus 4, nexus 7, and Nexus 5 all have different numbers from the box.

The one on the phone is the CSSN and the one on the box is the SSN.

Sent from my Nexus 5 using Tapatalk
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alonsoch
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Quote:
Originally Posted by El Daddy View Post
My galaxy nexus, nexus 4, nexus 7, and Nexus 5 all have different numbers from the box.

The one on the phone is the CSSN and the one on the box is the SSN.

Sent from my Nexus 5 using Tapatalk
so this is normal? sorry for my ignorance
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El Daddy
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Quote:
Originally Posted by alonsoch View Post
so this is normal? sorry for my ignorance
Yes. Completely normal.

Sent from my Nexus 5 using Tapatalk
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alonsoch
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Quote:
Originally Posted by El Daddy View Post
Yes. Completely normal.

Sent from my Nexus 5 using Tapatalk
i have one more qustion, i hope dont bother you

my nexus 5 have a dead pixel, i live in mexico, and this phone was bought in USA..
the warranty is valid here, in mexico?
or will need send the phone to USA ..?
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El Daddy
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Quote:
Originally Posted by alonsoch View Post
i have one more qustion, i hope dont bother you

my nexus 5 have a dead pixel, i live in mexico, and this phone was bought in USA..
the warranty is valid here, in mexico?
or will need send the phone to USA ..?
No it's USA warranty only. I believe if you can get a US shipping address, you can get a RMA.

Sent from my Nexus 5 using Tapatalk
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alonsoch
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Quote:
Originally Posted by El Daddy View Post
No it's USA warranty only. I believe if you can get a US shipping address, you can get a RMA.

Sent from my Nexus 5 using Tapatalk
Thanks
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