and can someone tell me any other ways to report and resolve issues?
the bug tracker I am not very acquainted,besides (i may be wrong) but its not like a forum where u have a discussion so makes it difficult!
There is no ETA for its reopening. Furthermore, the devs don't check the thread for bug reports so it'd be a waste of time. The bug tracker is your only viable option.
IMO the thread should stay closed, with the bug tracker and OTA app built in there's no need for it. Other than to have people that don't read ask the same questions a million times.