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Phone app not appearing on incoming calls.

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kamiller42
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Question Phone app not appearing on incoming calls.

I'm using a Nexus 5 on Sprint with a rooted stock 4.4.2. When a call comes in and the display is off, a black screen appears. If the display is on, the phone application does not appear. I can't answer the phone! If start the phone app, it asks if I want to join current call, add another call and something else. None of the options do anything.

I have trying clearing the Phone apps's data and even Google Dialer's data and rebooting the phone. Does nothing.

How do I fix my phone app?
 
Andrew149
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Quote:
Originally Posted by kamiller42 View Post
I'm using a Nexus 5 on Sprint with a rooted stock 4.4.2. When a call comes in and the display is off, a black screen appears. If the display is on, the phone application does not appear. I can't answer the phone! If start the phone app, it asks if I want to join current call, add another call and something else. None of the options do anything.

I have trying clearing the Phone apps's data and even Google Dialer's data and rebooting the phone. Does nothing.

How do I fix my phone app?
You can push a new image to your phone and reflash it.
Droid 1,Apple Iphone 4,Samsung Captivate,Motorola Atrix,Samsung Galaxy s2,Apple Iphone 4s,Samsung Galaxy s3,HTC One X+, Asus Nexus 7 2012,Samsung Galaxy Note 2,Samsung Galaxy S4,Nexus 5

Current Devices-Nexus 7 2013, Note 3.
 
shotta35
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Factory Reset and try and if not then flash factory image and go 100% stock - no root.
 
ruinses
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Default I have the same issue.

Quote:
Originally Posted by kamiller42 View Post
I'm using a Nexus 5 on Sprint with a rooted stock 4.4.2. When a call comes in and the display is off, a black screen appears. If the display is on, the phone application does not appear. I can't answer the phone! If start the phone app, it asks if I want to join current call, add another call and something else. None of the options do anything.

I have trying clearing the Phone apps's data and even Google Dialer's data and rebooting the phone. Does nothing.

How do I fix my phone app?

I have the same issue.
I contacted yesterday, Google and the LG customer service center.
This issue not been reported, was advised factory reset or device replacement.
I replaced the device, because it is already factory reset.
Contact Google and LG.
There is no other way, but not understood.
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