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Phone Won’t Start

25th May 2014, 07:54 PM |#1  
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Hey all,

I am helping my brother out here. I did a quick search and couldn’t find anything. He has a Nexus 5 not rooted. He turned it off for a flight and went to turn it back on after it it won’t turn on. Just sits on the load screen w/the four color circles. He say’s the memory is full - so I was thinking maybe that is it? He say’s it just double vibrates and resets after about 15 seconds.

Any idea how to fix?

Thanks.
 
 
25th May 2014, 07:57 PM |#2  
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If it's not booting up, head over to bootloader (Volume down+power) and then access the recovery using the volume buttons to navigate and Power button to select.
From the recovery format cache and then reboot. See if it boots up.. If not, then head over to recovery again and perform a factory reset.
25th May 2014, 08:18 PM |#3  
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Quote:
Originally Posted by vin4yak

If it's not booting up, head over to bootloader (Volume down+power) and then access the recovery using the volume buttons to navigate and Power button to select.
From the recovery format cache and then reboot. See if it boots up.. If not, then head over to recovery again and perform a factory reset.

Phone just freezes up when trying both of those options...Any idea?
25th May 2014, 08:26 PM |#4  
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Quote:
Originally Posted by Slimgym20

Phone just freezes up when trying both of those options...Any idea?

Switch off the phone by holding the power button. After it switches off completely, hold the Power+Vol down key together until the bootloader shows up..

Does it freeze in the bootloader as well?
25th May 2014, 08:34 PM |#5  
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Quote:
Originally Posted by vin4yak

Switch off the phone by holding the power button. After it switches off completely, hold the Power+Vol down key together until the bootloader shows up..

Does it freeze in the bootloader as well?

I can move around in the boot loader....It just freezes when in recovery mode trying to wipe or factory reset.
25th May 2014, 11:17 PM |#6  
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Quote:
Originally Posted by Slimgym20

I can move around in the boot loader....It just freezes when in recovery mode trying to wipe or factory reset.

Do you see an android robot with his belly open? If you see that press volume_up key then use volume_down to cycle down to factory reset then select it with power key.

Tapatalk-kal küldve az én Nexus 5-el
25th May 2014, 11:46 PM |#7  
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Does the recovery state anything about a corrupt cache? Usually wiping data or cache is the way to go and fixes this issue easily. Since you can get into fastboot mode, if all else fails just flash the stock image.

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26th May 2014, 12:16 AM |#8  
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Or erase cache in fastboot.

---------- Post added at 07:16 PM ---------- Previous post was at 07:15 PM ----------

Maybe fastboot erase userdata too. Tho all his stuff will be gone. not internal SD, but apps and data will be.
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