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Please help me save my Nexus 5!

2 posts
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By psoni, Junior Member on 25th January 2014, 06:32 PM
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Hi!
My N5 hung and shut down abruptly. I tried restarting it but it hung repeatedly at the start screen. Frustrated, I tried factory reset but again it hung repeatedly at the 'erasing data' screen.
I did some hunting and found a soltuion. I downloaded SDK & 4.4.2 image and did a fastboot (i dont know what it means but it seems to have helped everyone) Again, nothing happened (I did unlock the bootloader before doing all of this)
Now I tried factory reset again and just after selecting the "recovery mode" option, the "updates installation" screen appeared and this screen wouldnt go away, at all. I tried to go to the bootloader screen again using the volume down+start keys, but it restarted at the "update installation" screen again and didnt progress any further.
Please help me !
Thanks
 
 
25th January 2014, 08:03 PM |#2  
mistahseller's Avatar
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Quote:
Originally Posted by psoni

Hi!
My N5 hung and shut down abruptly. I tried restarting it but it hung repeatedly at the start screen. Frustrated, I tried factory reset but again it hung repeatedly at the 'erasing data' screen.
I did some hunting and found a soltuion. I downloaded SDK & 4.4.2 image and did a fastboot (i dont know what it means but it seems to have helped everyone) Again, nothing happened (I did unlock the bootloader before doing all of this)
Now I tried factory reset again and just after selecting the "recovery mode" option, the "updates installation" screen appeared and this screen wouldnt go away, at all. I tried to go to the bootloader screen again using the volume down+start keys, but it restarted at the "update installation" screen again and didnt progress any further.
Please help me !
Thanks

Did you follow the tutorial? If you flashed 4.4.2 that is the latest image available. What recovery are you using? Stock I take it if you flashed the factory images? If you turn the phone completely off and then held vol down plus the power it will go to the android guy with his stomach open and this is fastboot. As long as you can get here we are ok.

If you were stock and unrooted hopefully it didn't just tank randomly...
Last edited by mistahseller; 25th January 2014 at 08:10 PM.
25th January 2014, 10:38 PM |#3  
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Please try this http://forum.xda-developers.com/show....php?t=2513937

[TOOL] 12/11/13 One Click Factory Restore KOT49H 4.4.2 (dead or alive)


Sent from my Nexus 5 (Tapatalk)
25th January 2014, 11:38 PM |#4  
BirchBarlow's Avatar
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Quote:
Originally Posted by psoni

Hi!
My N5 hung and shut down abruptly. I tried restarting it but it hung repeatedly at the start screen. Frustrated, I tried factory reset but again it hung repeatedly at the 'erasing data' screen.
I did some hunting and found a soltuion. I downloaded SDK & 4.4.2 image and did a fastboot (i dont know what it means but it seems to have helped everyone) Again, nothing happened (I did unlock the bootloader before doing all of this)
Now I tried factory reset again and just after selecting the "recovery mode" option, the "updates installation" screen appeared and this screen wouldnt go away, at all. I tried to go to the bootloader screen again using the volume down+start keys, but it restarted at the "update installation" screen again and didnt progress any further.
Please help me !
Thanks

Sounds like the bootloader partition is corrupted. Try holding the power button and both volume buttons with the phone off. That will take you to the backup bootloader. From there you should be able to run flash-all.bat.
26th January 2014, 05:30 PM |#5  
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Quote:
Originally Posted by BirchBarlow

Sounds like the bootloader partition is corrupted. Try holding the power button and both volume buttons with the phone off. That will take you to the backup bootloader. From there you should be able to run flash-all.bat.

While writing 'bootloader' it gave a flash write failure and the phone is stuck at the same installation animation. I did everything in mac. Please help
26th January 2014, 06:00 PM |#6  
jd1639's Avatar
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Quote:
Originally Posted by psoni

While writing 'bootloader' it gave a flash write failure and the phone is stuck at the same installation animation. I did everything in mac. Please help

I think rma is your option right now. Sounds like emmc is borked.
26th January 2014, 07:38 PM |#7  
Quote:
Originally Posted by psoni

While writing 'bootloader' it gave a flash write failure and the phone is stuck at the same installation animation. I did everything in mac. Please help

try to change usb port/cable
26th January 2014, 09:45 PM |#8  
BirchBarlow's Avatar
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Quote:
Originally Posted by psoni

While writing 'bootloader' it gave a flash write failure and the phone is stuck at the same installation animation. I did everything in mac. Please help

Did you try to boot the backup bootloader?
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