Random Hangups/Dropped Calls on Nexus 4 4.4.2 and now on Nexus 5 4.4.2! HELP!

[montrealguy]

I was getting random hangups and dropped calls on the Nexus 4 4.4.2. I thought that it was the phone, so I switched to the Nexus 5 but I started getting random hangups again. The phone just hangs up in the middle of a conversation! I'm wondering whether it is:

a) a problem with the Nexus phones in general
b) a problem with Android 4.4.2
c) a problem with the Fido/Rogers network/frequency in my area.

Ideas anyone? I don't think these problems happened when on Jellybean on the Nexus 4.

I also have a jittery bluetooth streaming that disconnects and reconnects constantly, but that is another issue I guess...

 

[cbutt]

This happens to me every so often, but I always thought it was me hanging up on people. I have high cheek bones & if I laugh or whatever, I assumed I was hanging up on people...?

Sent from my Nexus 5 using Tapatalk

 

[Enddo]

I was getting random hangups and dropped calls on the Nexus 4 4.4.2. I thought that it was the phone, so I switched to the Nexus 5 but I started getting random hangups again. The phone just hangs up in the middle of a conversation! I'm wondering whether it is:

a) a problem with the Nexus phones in general
b) a problem with Android 4.4.2
c) a problem with the Fido/Rogers network/frequency in my area.

Ideas anyone? I don't think these problems happened when on Jellybean on the Nexus 4.

I also have a jittery bluetooth streaming that disconnects and reconnects constantly, but that is another issue I guess...

sounds like an issue with your mobile carrier if you're seeing it on two different phones

 

[dreezone]

I was getting random hangups and dropped calls on the Nexus 4 4.4.2. I thought that it was the phone, so I switched to the Nexus 5 but I started getting random hangups again. The phone just hangs up in the middle of a conversation! I'm wondering whether it is:

a) a problem with the Nexus phones in general
b) a problem with Android 4.4.2
c) a problem with the Fido/Rogers network/frequency in my area.

Ideas anyone? I don't think these problems happened when on Jellybean on the Nexus 4.

I also have a jittery bluetooth streaming that disconnects and reconnects constantly, but that is another issue I guess...

If you are not using LTE, try to use 3G only mode from settings. I had the same issue and so far its solved

 

[M.Noury]

I think it is related to proximity sensor. I face this issue a lot and I only have 3G.

Sent from my Nexus 5 using Tapatalk

 

[MisterRich]

I would agree, if it's occurring on different devices, it sounds like a carrier issue. Wouldn't be a bad idea to consult your wireless carrier for a new microsim for your device since it's the only factor that carried over between the two devices. Should be free I would assume.

 

[stevemw]

I was getting random hangups and dropped calls on the Nexus 4 4.4.2. I thought that it was the phone, so I switched to the Nexus 5 but I started getting random hangups again. The phone just hangs up in the middle of a conversation! I'm wondering whether it is:

a) a problem with the Nexus phones in general
b) a problem with Android 4.4.2
c) a problem with the Fido/Rogers network/frequency in my area.

Ideas anyone? I don't think these problems happened when on Jellybean on the Nexus 4.

I also have a jittery bluetooth streaming that disconnects and reconnects constantly, but that is another issue I guess...

Sounds like it' your network connectivity, both data and GSM

 

[montrealguy]

sounds like an issue with your mobile carrier if you're seeing it on two different phones

This happens to me every so often, but I always thought it was me hanging up on people. I have high cheek bones & if I laugh or whatever, I assumed I was hanging up on people...?

From what I can see, this is a common problem on 4.4.2 and/or the Nexus 4 and 5:

https://code.google.com/p/android/issues/detail?id=63524
http://www.nxtab.co.uk/forum/topic/nexus-5-32gb-call-drops/
http://www.gottabemobile.com/2013/1...roblems-plague-nexus-4-nexus-5-nexus-7-users/

and many more if you Google it...

 

[montrealguy]

I would agree, if it's occurring on different devices, it sounds like a carrier issue. Wouldn't be a bad idea to consult your wireless carrier for a new microsim for your device since it's the only factor that carried over between the two devices. Should be free I would assume.

Upon reflection, I realize that the dropped calls began with 4.4-4.4.2 on the Nexus 4 and then also on the Nexus 5. I installed a new LTE micro-sim on the Nexus 5 but the dropped calls persisted.

My guess is that it's not the carrier because I was not getting dropped calls on 4.3 on the Nexus 4. It's the software or the phones themselves.

 

[montrealguy]

Sounds like it' your network connectivity, both data and GSM

Perhaps- but for reasons explained above, this is a problem with the software and/or the phones. This can't be a carrier-related issue because I was not getting it on 4.3.

 

[stevemw]

Perhaps- but for reasons explained above, this is a problem with the software and/or the phones. This can't be a carrier-related issue because I was not getting it on 4.3.

I an using the Nexus 4 and Nexus 5, both with KitKat 4.4.2, with no dropped calls.
The radio baseband was changed in 4.4.2.