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[Q] Screen issue, can only see pixels

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By Kleunius, Junior Member on 4th September 2014, 10:57 AM
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Hi,

I'm not sure if there already is a thread about this problem, so sorry if there is

When I grabbed my Nexus 5 out my pocket, the screen didnīt work. It only shows pixels. Iīve tried to reset it to factory settings using a hard reset but that doesnīt work. It still only shows the pixels. I canīt send it back to LG for repair because Iīve changed the kernel and I canīt get a connection with my pc. Does anybody have any idea how to fix it?

Thanks in advance!
 
 
4th September 2014, 12:21 PM |#2  
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What do you mean by "can only see pixels" ?? Blurry lines?? Distortion?? If so, there's a possibility that the flex cable might have gone bad.. In any case, you need to send it in for repairs.
4th September 2014, 01:32 PM |#3  
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Quote:
Originally Posted by vin4yak

What do you mean by "can only see pixels" ?? Blurry lines?? Distortion?? If so, there's a possibility that the flex cable might have gone bad.. In any case, you need to send it in for repairs.

Yes I can only see blurry lines in different colours. But is it possible to repair it by replacing the screen + touch module?
4th September 2014, 01:39 PM |#4  
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Quote:
Originally Posted by Kleunius

Yes I can only see blurry lines in different colours. But is it possible to repair it by replacing the screen + touch module?

May be, May be not. No one can know the extent of the damage without opening up the device.

You need professional help. So, it's either Google (if you've bought from play) or LG. There's nothing you can do here as the screen is completely useless. Just send it in and hope for the best.
If you want to backup your data, you could boot up the phone (if you can) and use adb to backup if you've enabled usb debugging. But that's about it..

Good luck!
5th September 2014, 06:07 AM |#5  
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Quote:
Originally Posted by vin4yak

May be, May be not. No one can know the extent of the damage without opening up the device.

You need professional help. So, it's either Google (if you've bought from play) or LG. There's nothing you can do here as the screen is completely useless. Just send it in and hope for the best.
If you want to backup your data, you could boot up the phone (if you can) and use adb to backup if you've enabled usb debugging. But that's about it..

Good luck!

Thanks for the info vin4yak!
5th September 2014, 06:17 AM |#6  
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Quote:
Originally Posted by Kleunius

Thanks for the info vin4yak!

Sure.. Np.

Let us know how it goes!
11th April 2015, 08:32 AM |#7  
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Nexus 5 showing only pixels
Hi

Even I am facing the same issue. My nexus 5 is only 4 months old and from the past few days, display is not working consistently. It only shows pixels all over the screen and there is no image at all. Also, there is no physical damage to the phone at all. Although It just fell once recently on its back from a chairs height but it already had a strong spigen slim armor case that provides pretty good protection so i dont think that fall could have caused any internal damage.
A few days after this and after i upgraded to 5.1, I first started to see the screen hanging and then suddenly when i tried to restart, it started showing pixels all over the screen. A few times when i press power button multiple times, then sometimes (say 1 out of 20 times or even less) ,home screen appears but even then it does not work. I am very frustrated with the problem and not sure what could be the issue. Could you please let me know what could be the problem. I have shown it to some repair shops but it looks like they are just looking to grab money and they simply tell me that they can replace display.
So i thought its better to post it here in xda to get feedback on this. Please can you let me know what could be problem, is it hardware or software issue and how it could be resolved. Please help me urgently as I am not able to use the phone.
Thanks.
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