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Screen Lifting?

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jmelick07
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Default Screen Lifting?

I just got my nexus 5 the other day and am noticing what I think is screen lift. When I push with a bit more pressure than normal on the edges, near the top I can hear a popping noise and feel the screen moving just a bit. Has anyone else felt/seen this? How awful is LG's replacement process? Should I just deal with it? I should be getting a case tomorrow so I might see if that gets rid of it for now.
 
Texan1836
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I'd RMA it if I were you dude. It isn't that bad of a process. They send you the phone first and once you get it you send back the old one. You never know what other problems you might encounter with your device in the future.

Sent from my Nexus 5 using Tapatalk
 
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Originally Posted by jmelick07 View Post
How awful is LG's replacement process? Should I just deal with it?
You won't be dealing with LG at all since you've had the phone less than a month, you'll be dealing with a Google representative. Be prepared to have them put a hold on your credit card for the amount of a replacement phone, until you mail your phone back to LG warranty. The Google rep will email you a shipping label to print out, and they cover the shipping costs.

Here are the numbers for the Google Play hardware support team.

https://support.google.com/googlepla.../3053039?hl=en
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jmelick07
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Originally Posted by Texan1836 View Post
I'd RMA it if I were you dude. It isn't that bad of a process. They send you the phone first and once you get it you send back the old one. You never know what other problems you might encounter with your device in the future.

Sent from my Nexus 5 using Tapatalk
Ahh, I didn't know they sent a replacement first, that makes this seem much less painful. What does RMA stand for though? Sorry, I don't come to these forums often.
 
Texan1836
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Ahh, I didn't know they sent a replacement first, that makes this seem much less painful. What does RMA stand for though? Sorry, I don't come to these forums often.
Return Merchandie Authorization I think

Sent from my Nexus 5 using Tapatalk
 
jmelick07
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Does anyone think they'd give me issues? You can't see the lifting (because of the lip that goes above the edge of the glass, but it is audible and you can feel it when you push just a bit hard.
 
Texan1836
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Does anyone think they'd give me issues? You can't see the lifting (because of the lip that goes above the edge of the glass, but it is audible and you can feel it when you push just a bit hard.
I doubt it. I don't think they really check too much into the defects.

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