You ask because of his troubleshooting expertise or because you think that toolkits and CF.. are killing emmc?
I have seen this problem from people using the manual method and the toolkits as well.
I strongly think that the question to ask is whether they have a 16GB or 32GB phone.
I don't think it's tool kits either. Keep in mind that more people use tool kits than don't. So even though you see more of what appears to be emmc failure with tool kit users there are more of them. I've seen it with people who have not used tool kits a well as those that have.
Sent from my Nexus 5
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