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[Q] Strange in call sound between 2 nexus 5s

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By cgaw70, Junior Member on 1st March 2014, 03:21 AM
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Im having a really weird issue with the sound quality in call between my gf and me both on nexus 5s. I have had mine for a few weeks, she liked it and picked one up about a week ago. The sound for both of us is hard to describe but it sounds tinny, a high hiss, metallic when one of us are talking, when we're not there is no static, hiss anything, only when talking, almost changing our voices. Neither of us experience this talking to any one else at all. We don't live together so I talk to her regularly and I was thinking somehow it was with one of our towers while at our homes but I have other family that lives blocks from her and on tmo and we don't get this. So we tried in different locations and the same thing so that's out. The weird thing is I can hang up, call her using my google voice number and it is crystal clear, call back using my tmo number and right back to the same sound.

I'm not sure where to go with this. I know I can just use my GV number but it's driving me crazy trying to figure out why the hell it would do this. Any help or insight is appreciated.
 
 
1st March 2014, 03:41 AM |#2  
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If you are both on T-Mobile you are experiencing HD voice. It's a bit jarring at first, but you get used to it.

My wife moved from the HTC One to the Moto X and it doesn't support HD Voice like the One and Nexus 5 does. I miss it.
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1st March 2014, 04:23 AM |#3  
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Quote:
Originally Posted by El Daddy

If you are both on T-Mobile you are experiencing HD voice. It's a bit jarring at first, but you get used to it.

My wife moved from the HTC One to the Moto X and it doesn't support HD Voice like the One and Nexus 5 does. I miss it.

It doesn't "change your voice" though...it just sounds more like a landline than a cell phone. It's a good difference when I use it.
1st March 2014, 04:26 AM |#4  
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Quote:
Originally Posted by aooga

It doesn't "change your voice" though...it just sounds more like a landline than a cell phone. It's a good difference when I use it.

That wasn't my description. I agree it sounds much better. It's just a little odd when you're experiencing it for the first time after years of poor voice quality.
1st March 2014, 05:01 AM |#5  
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Quote:
Originally Posted by El Daddy

That wasn't my description. I agree it sounds much better. It's just a little odd when you're experiencing it for the first time after years of poor voice quality.

No idea where I got that.

That's true.
1st March 2014, 05:46 AM |#6  
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Hmm, HD Voice huh. It really doesn't sound soo HD to me. I did a little digging on this and looked up the phones that are capable and both our old phones were. Until we both had a N5 it didn't sound like this. I trust that this is it but i'm not a fan if this is what they call HD. But like you said maybe we'll get used to it.

Thanks for the info!
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