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[Q] Tmobile network signal not so good?

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By xplred, Member on 26th January 2014, 05:52 PM
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26th January 2014, 07:14 PM |#11  
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Originally Posted by markdapimp

They still give it out.. under certain environments for example we have 5 lines and 3 are iPhones and 2 are Nexus 5's
all of them are incapable of wifi calling. so they had to just give one to us..

I also kissed ass to them saying that i love t-mobile but i just wished i had service inside.
the rep transferred me to a lady named Donna, i kissed her ass too and got it shipped 1 day overnight express Lol

overall just be kind and kiss ass

None of mime are WiFi calling capable. I'll call again, but I've also heard from others that they don't five them out anymore. Is it LTE or HSPA?
 
 
26th January 2014, 07:18 PM |#12  
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Originally Posted by xplred

Awesome!

Ill call them in a bit, i didnt know they still had those either!

1)Remember call in state that you have service near your window but you cannot be at a window every time to make a call
2) ask if you quality for a signal booster and when they say if you have any connected walls or shared walls something inbetween those lines state no
3)They're going to do some troubleshooting if you have edge in or 1bar of 4g or LTE TURN ON Airplane mode they're actually going to ping the device state on the mobile network (testing to see if you're a lier)

Tips: Kiss ass, complement things like i love t-mobile etc, be patient and have a nice happy voice, call using another phone NOT on t-mobile..

i hope this helps!

---------- Post added at 08:18 PM ---------- Previous post was at 08:17 PM ----------

Quote:
Originally Posted by aooga

None of mime are WiFi calling capable. I'll call again, but I've also heard from others that they don't five them out anymore. Is it LTE or HSPA?

It supports EDGE/HSPA and t-mobile newly refarmed 1900pcs HSPA

its pretty future proof as HSPA will be here long. besides HSPA is what makes the calls not LTE
better to have some data and calls than no calls and data at all..
it also conserves battery life as the signal is strong and your device wont have to search for signals
26th January 2014, 07:26 PM |#13  
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Originally Posted by markdapimp

3)They're going to do some troubleshooting if you have edge in or 1bar of 4g or LTE TURN ON Airplane mode they're actually going to ping the device state on the mobile network (testing to see if you're a lier)[COLOR="Silver"]

You said to TURN ON airplane mode when i call them?

Sweet talking is the only way you can get free stuff usually.

I see you have a backup tmobile phone... Does it get the same reception in the house as your N5 does?
26th January 2014, 07:31 PM |#14  
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Originally Posted by xplred

You said to TURN ON airplane mode when i call them?

Sweet talking is the only way you can get free stuff usually.

I see you have a backup tmobile phone... Does it get the same reception in the house as your N5 does?

Yeah,, you have to be valuable to TMO to get this (ala multiple postpaid lines). The last case I saw here was months ago, and he went all the way to retention before they sent him a cel-fi. Regular CSR's may not have the option on their system.

WRT, HSPA+, use phoneinfo app (market) to toggle GSM-only/LTE settings.

https://play.google.com/store/apps/d...honeinfo&hl=en
Last edited by wideasleep1; 26th January 2014 at 07:37 PM.
26th January 2014, 07:48 PM |#15  
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Originally Posted by wideasleep1

Yeah,, you have to be valuable to TMO to get this (ala multiple postpaid lines). The last case I saw here was months ago, and he went all the way to retention before they sent him a cel-fi. Regular CSR's may not have the option on their system.

WRT, HSPA+, use phoneinfo app (market) to toggle GSM-only/LTE settings.

https://play.google.com/store/apps/d...honeinfo&hl=en

Was he a single line or more than 1 line before being sent to customer retention
26th January 2014, 07:55 PM |#16  
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Originally Posted by markdapimp

Was he a single line or more than 1 line before being sent to customer retention

IIRC (from Nexus 4 forum), he had two lines, was over $120/mo, and had played CSR roulette trying for a cel-fi. After he said he wanted to cancel (he TRULY had poor coverage at home) and got a hold of retention, he was able to eek one out. Most fora say their cel-fi supply has been drained, however, based on user reports.

The main reason I was following this was for a business client of mine. He's 'last mile' internet, despite dead fiber running down his street less than 20 feet away. He currently pays over $400/mo for ISDN 1.5 synchronous 2yr/contract. Yet, I get over 40MBPS at his location on TMO, outdoors, but drop to near nothing inside his metal buildings. I'm unable to convince him TMO is capable of business-critical uptime, but I think a cel-fi in his window could go a long way towards convincing him.
Last edited by wideasleep1; 26th January 2014 at 08:00 PM.
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