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Who to contact about faulty Nexus 5

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klimaxo
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Default Who to contact about faulty Nexus 5

Do I contact LG or Google? My touchscreen keyboard doesn't work and when I try to navigate the slidebar for playing music it acts like nothing has been pressed. So obviously I want replacement, it's been around 8 months or so since I bought the phone.
 
vin4yak
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Are you sure it's not just the keyboard which is broken? Did you try using another keyboard and see if it works?

If the device was bought from Google Playstore then you need to contact google. If not, then LG!
 
tjtj4444
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(Last edited by tjtj4444; 1st July 2014 at 07:44 PM.)
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