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[Q] Trouble with Deleting Music Files

16th July 2014, 10:36 AM |#1  
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Hi, I hope you can help me. My phone memory is getting too full, so I have tried to delete music files using HTC Sync Manager. It has worked in the past, but is not now. I have tried 3 times to delete files, but they still remain on my phone! I highlighted the files in Sync Manager under my phone folder, it shows that it is deleting in the little icon, however, when I unplug my phone from my computer, they are still there. I have also turned my phone on and off to see if that helps, but it didn't. Is this some new problem with Sync Manager and HTC Desire X phones???

Hope you can help! Thanks! Nancy
 
 
16th July 2014, 06:07 PM |#2  
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Quote:
Originally Posted by NancyRotterdam

Hi, I hope you can help me. My phone memory is getting too full, so I have tried to delete music files using HTC Sync Manager. It has worked in the past, but is not now. I have tried 3 times to delete files, but they still remain on my phone! I highlighted the files in Sync Manager under my phone folder, it shows that it is deleting in the little icon, however, when I unplug my phone from my computer, they are still there. I have also turned my phone on and off to see if that helps, but it didn't. Is this some new problem with Sync Manager and HTC Desire X phones???

Hope you can help! Thanks! Nancy

Have you tried to delete files using a file manager directly on the phone like ES File Explorer (just search for it on Google Play)? That should avoid the need of connecting it to a PC for deleting files on the phone.
16th July 2014, 08:02 PM |#3  
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As far as alot of space being taken up check LOST.DIR (i think) on your sdcard, it might have a few large files there that are corrupt (used to happen to me quite alot)
18th July 2014, 09:08 PM |#4  
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Try to Wipe all data,cache and sdcard
22nd July 2014, 01:13 PM |#5  
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Quote:
Originally Posted by hungvbn

Try to Wipe all data,cache and sdcard

he just wants to delete some music files, not EVERYTHING, duh!
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