How to fix HTC One M8 camera issue

[Darth]

How did you get the coating off of the lense? Or is it better just to leave it?

Sent from my HTC6525LVW using XDA Free mobile app

I used toothpaste and a q-tip

 

[snake4fun]

I have used this kind of toothpaste and now everything is ok with the camera!

 

[Garridon]

Anybody with a sprint m8 able to send it in with it s-off or rooted? Can you unroot and s-on?

 

[Learner00]

Use toothpaste

I applied a little bit toothpaste and cleaned the front camera with the round edges of a credit card. Now the chemical layer has gone off. Do I need to add any extra protection to my lens?

 

[BYOBret]

Flux Remover

I just removed the scratched coating from my camera lens using Flux Remover and a cotton swab. Came out real clean, cannot even tell there was a coating to begin with. :good:
I can see clearly now, the haze is gone. Took less than 1 minute btw.

 

[Joplisan]

I'm stupid.

Edit: answered!

 

[clusterchuck]

Is there a particular batch of M8 phones that have this problem or does it happen with everyone one?

 

[tibere86]

100% ethanol and a lint-free wipe fixed my camera issue. Thanks for the tips guys!

 

[theandies]

I used the toothpaste/q-tip method after discovering a few small scratches. Worked like a charm and it gives your phone that minty fresh feeling.
I chased it with 90% rubbing alcohol just to clean any residual toothpaste off. It's been about a month and I have not noticed anymore scratches.

 

[Garridon]

Is there a particular batch of M8 phones that have this problem or does it happen with everyone one?

If someone has the answer to this, that would be great, as I'm going to send in my phone to get it repaired.

 

[Darth]

If someone has the answer to this, that would be great, as I'm going to send in my phone to get it repaired.

It's out of your control anyway. But I know this...

I had my M8 a month and had to wipe the film off the camera with toothpaste. Unrelated, I had screen lift... Due to my bezel turning out to be warped. Sent it in, got same phone back.... New bezel, and therefore new camera lens it seems... And it's been two months and not a mark on my new lens. So seems like the newer bezel has a tougher film. Cause I look after it the same. But the original scratched up anyway... Even in my otterbox. And this time it's still flawless.

That or there isn't one. Lol

 

[MarylandCookie]

Maybe it'll be a good idea for everyone who has these symptoms to include the build date from their serial number.
For example, my SN starts: SH49Rxxxxxxx
The following breaks down what each part indicates:

HTYMDAABBBBB

HT = Vendor HTC--> Hsinchu, Taiwan or SH = Shanghai, China
Y = Year (3 = 2013, 4 = 2014)
M = Month (hex 1...C = 1 - 12 months)
D = Day (hex 1...9A..Z = 1 - 31 days)
AA = Part Code
BBBBB : Identification Number (decimal)

Therefore mine will be:
SH = Shanghai (China)
4 = 2014
9 = September
R = 24

Days go from 1, 2, 3, 4, 5, 6, 7, 8, 9, A, B, C, D, E, F, G, H, J, K, L, M, N, P, R, S, T, V, W, X, Y, Z. with Day Z representing day 31.

Therefore the build date for mine is 24th September 2014 Shanghai China.

 

[gustav30]

Finally took my coating off with toothpaste and qtip. Only problem is that when I finished I managed to get what looks like a smear in the corner of the other side of the lens cover. While pictures are fine and it doesn't affect because it's the corner, I say be careful when applying pressure. I honestly wasn't pressing down hard with the qtip but somehow a smudge wound up on the other side of the lens cover. Don't think I can do anything about that.

 

[tclocki]

What I did on my second m8 (my first one got really scratched pretty bad) was I cut out a cheap screen protector to cover the central part of the camera. Its whats important. It doesnt affect image quality at all, as long as of course there's no bubbles or anything once you've applied it. Now I dont need to worry about it scratching. If it peels off, its very easy to replace.

 

[Mariborcan]

I have tried it with toothpaste and I removed the coating of but I noticed I have a scratch on my main lens. Should I keep rubbing it or should I quit? Because around the lens is the old coating that I still haven't removed so I dunno if the coating is so thick or what? Any idea any one? If I try the process again the cleaning cloth gets dirty ....

1. Picture of cleaning it off with toothpaste ....

2. And the result... The scratch is not that visible on picture :/

 

[jpcdeux]

I used headlight restoration stuff I found next to the car wax at Target. Worked perfect

 

[clax6]

After my problem with a smeared lense and cleaning it with toothpaste I've been experiencing glare when taking photos in sunlight and seeing as I had rooted my phone and couldn't get it to update due to unlocking my bootloader ect I decided to send it back to htc to get it repaired. I've just had a text to say it's been fixed and ready to collect so I will report back later with the outcome

 

[Chris_c81]

Can anyone describe what this issue looks like? I have some imperfections on my camera lens. They look like smears or water like stains. Is this the coating?

What's even weirder is I had a Nillkin protector on pretty much since day one. But I noticed my photos seemed to vary in quality recently so I removed it and found these imperfections.

 

[clax6]

Yep that's it

 

[Chris_c81]

Arse!