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Build Quality Concerns

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PatsFan1286
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Default Build Quality Concerns

While the M8 looks amazing, I have concerns about the build quality.

I own the last few HTC flagships, so a bit of background.

Desire HD - amazing phone. Absolutely sold me on Android. The wife still uses it.

One X - I rushed out to buy this as the DHD was that good. I had to exchange this phone 4 times due to QC issues - all documented (flex, bleed, dead pixels, etc). The good phone I eventually got now has a bad strip on the digitizer. The bottom row of the keyboard / just above the unlock ring is dead. Out of warranty and unlocked so no chance with HTC. DOA - no new phone for the wife (see above).

One (M7) - amazing phone again, ran out and bought it at launch. It wasn't until I got it home that I noticed a dead pixel and a hair just under the screen. Maddening! Had to return that one as well. Took a month for my carrier to get more back in stock to replace it. In the end, this phone is close to perfect.

One (M8) - ?

Not trying to start any kind of flamewar, but my faith in HTC is waning. Are they the new Microsoft, only release anything good every other?

Just looking for feedback on the build quality on the M8.

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Ravynmagi
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I thought HTC has had a pretty good reputation for build quality with the One X being the exception, not the norm for HTC. And that bad pixel on the M7, that's just bad luck that could happen on any phone.

So far, sounds like the build quality on the M8 is really good. I have less concerns about HTC's build quality than I do about some other phone manufactures (I'll avoid the flame war by not mentioning names, haha).
Android: Nexus 5, Nexus 4, Nexus 7 2013, LG G Pad 8.3 LTE, Nook HD+
iOS: iPhone 5S, iPad Mini with Retina LTE
Windows: Lumia 521, Venue 8 Pro
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B-Mod
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I have two M8's here, one has a screen that is darker and yellower than the other. Not happy, it will be going back tomorrow.
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Rippley05
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Originally Posted by B-Mod View Post
I have two M8's here, one has a screen that is darker and yellower than the other. Not happy, it will be going back tomorrow.
Had that issue on the m7 as well. A speaker blew (4 out of 5 HTC phones I've owned had blown speakers) so I filed a claim. I think it took 4 or 5 tries before I got an acceptable replacement. It was still darker and yellower than my original tho

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fr0st420
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I've had pretty good luck with my HTC phones. I'm still rocking the launch day m7.

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naouris
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That should be called the trolls thread!

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radicalisto
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Originally Posted by naouris View Post
That should be called the trolls thread!

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Not sure how you see this as a "Troll thread"? - OP is asking for feedback and if anyone else has or had concerns regarding build quality issues.

----------------

My HTC One (Red) was pretty solid, however I feel any issues that the One may of had were probably Ironed out by the time the red was released into the wild. - Hopefully HTC will come back with a big bang, like Nokia they've been around a long time.. Just wondering now when the Samsung buzz will wear off and people start to choose stylish, good looking, feature orientated devices over a plastic device. (Not flaming Samsung, as I've had an S3 and an N3)
// LG G3 (D855) // Stock // Stock //

S3(White) > M7(Red) > Note 3(Black) > Nexus 5(Black) > M8(Gunmetal) > LG G3 (Titan Grey)
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EtherealRemnant
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Quote:
Originally Posted by radicalisto View Post
Not sure how you see this as a "Troll thread"? - OP is asking for feedback and if anyone else has or had concerns regarding build quality issues.

----------------

My HTC One (Red) was pretty solid, however I feel any issues that the One may of had were probably Ironed out by the time the red was released into the wild. - Hopefully HTC will come back with a big bang, like Nokia they've been around a long time.. Just wondering now when the Samsung buzz will wear off and people start to choose stylish, good looking, feature orientated devices over a plastic device. (Not flaming Samsung, as I've had an S3 and an N3)
And everyone knows these types of threads draw out every single device basher which gives a false representation of the actual prevalence of build quality issues.

That said, name just one device that didn't have any.

As for my HTC experience, the One has been a dream... The rest of them all had a lot of issues. If the M8 follows the M7, there won't be any issues. The ONLY complaint I had about my M7 is the camera tint when not in good lighting that came up and got worse the longer I had the phone.

Speakers? Perfect
Gap? None
Display? Perfect
Durability? Incredible.

If you look in my signature, I've had a ton of HTC devices. Among them, there were some really bad ones. The Sensation? Damn thing got so hot that it would reboot if I used the GPS which made it useless for navigating anywhere. MyTouch 4G? Every time I would restart the device, it would lose its internal storage and act like I factory reset it - it was doing that out of the box. PPC-6800? I lost track of the issues between the screen, overheating, freezing, cracked camera - I replaced it through Sprint 5 times before they gave me a Touch Pro in exchange for it. The original Touch? The screen stopped responding. The Hero? The display cracked even though there was no damage to the glass - the whole thing randomly shattered internally one day.

After the Sensation, I vowed never to go HTC again. Then I got the S4 and my roommate got the One. He couldn't get used to the One coming from the S3 so he wanted to trade me, I did it and I never looked back.
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kirdroid
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If you found issue in all the HTC phones you bought till now, I'm pretty sure you will have some issue with this as well.
I'm seeing a trend, are you not seeing it?

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EtherealRemnant
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If you found issue in all the HTC phones you bought till now, I'm pretty sure you will have some issue with this as well.
I'm seeing a trend, are you not seeing it?

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That's my point though - the camera issue with the M7 was likely something HTC couldn't predict until it happened since it was heat specific. Before that, my M7 the first flawless build quality device I have had since the BlackBerry Curve.

You have a Nexus and you're worried about HTC build quality?

Case in point: all mass-produced computers, tablets, and phones have isolated build quality issues. It happens. There's no sense in worrying about what may or may not happen with a device - if I was going on my track record with previous HTC devices, I would have expected to replace my One at least 2 times by now. But that didn't happen.
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