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[Q] HTC One M8 Rear Camera won't activate

4th July 2014, 02:21 PM |#1  
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I bought HTC One M8 with Global Warranty on 2nd of July, Tuesday. But its rear camera doesn't work since I opened the phone for first time.
I have no lastpass app and I did clear cache of camera app or factor reset, but camera still doesn't work, I think it is a hardware problem. And I want to send my phone to HTC USA or UK for replacement. I am curious that how many days does it take to HTC replace my phone? Or are there any solutions other than those I did?
 
 
4th July 2014, 09:23 PM |#2  
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Try the htc hardware test. Type *#*#3424#*#* into the dialler.
5th July 2014, 03:19 PM |#3  
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Now I tried the test but camera didn't work, I think it is a hardware problem. It seems it will go to HTC, but I don't know the procedures of repair or replacement, how many days does it take to replace?
7th July 2014, 05:02 PM |#4  
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has anyone didn't experience the replacement issue with HTC USA?
8th July 2014, 06:05 AM |#5  
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Just contact HTC via online chat and they will arrange replacement. The procedures is pretty painless
8th July 2014, 11:14 AM |#6  
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Quote:
Originally Posted by ashyx

Just contact HTC via online chat and they will arrange replacement. The procedures is pretty painless

okey, I will. Thanks for your answer. I hope it will be solved painless as you said.
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