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[Q] HTC Back-up service dont works on wifi after update android 4.4.3

29th August 2014, 03:41 PM |#1  
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After the update to Android 4.4.3 my M8 cannot make backups with the HTC Back-up service on Wi-Fi. On LTE it works well.
I become the following message:The HTC backup service is unavailable at this time. Please try again later. (Translated with Google)
 
 
29th August 2014, 10:46 PM |#2  
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Not sure which carrier you have but im on TMO stock M8 with the new 4.4.3 update and i just performed a back up on WiFi using the HTC Backup.
29th August 2014, 11:02 PM |#3  
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Quote:
Originally Posted by Justin2003

After the update to Android 4.4.3 my M8 cannot make backups with the HTC Back-up service on Wi-Fi. On LTE it works well.
I become the following message:The HTC backup service is unavailable at this time. Please try again later. (Translated with Google)

Stock ROM?
30th August 2014, 03:05 AM |#4  
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I haven't had any luck with the HTC backup lately. It seems to get part way and fail. It I run it manually it gives me a generic could not reach HTC backup service error.
30th August 2014, 12:10 PM |#5  
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I am complete stock rom with S-Off and Super CID. The problem is not the WiFi because it dont works now with LTE.
30th August 2014, 12:10 PM |#6  
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Quote:
Originally Posted by Aukutsutsu

I haven't had any luck with the HTC backup lately. It seems to get part way and fail. It I run it manually it gives me a generic could not reach HTC backup service error.

Thats the same error.
30th August 2014, 01:48 PM |#7  
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Quote:
Originally Posted by Justin2003

Thats the same error.

I never encountert the error but read of it on a German forum. They went through the following for a solution:


1) clear htc backup data under settings APPs
2) clear play services data under settings APPs for those who use Google account to backup (maybe also dropbox for those on dropbox)
3) rename phone


After those steps they set up HTC backup again and it worked.

Some of them wiped cache as well prior to setting up backup again, but doesn't make sense for me in this case.


Sent from my HTC One_M8 using XDA Free mobile app
30th August 2014, 02:26 PM |#8  
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Quote:
Originally Posted by HTCNerdYoda

I never encountert the error but read of it on a German forum. They went through the following for a solution:


1) clear htc backup data under settings APPs
2) clear play services data under settings APPs for those who use Google account to backup (maybe also dropbox for those on dropbox)
3) rename phone


After those steps they set up HTC backup again and it worked.

Some of them wiped cache as well prior to setting up backup again, but doesn't make sense for me in this case.


Sent from my HTC One_M8 using XDA Free mobile app

It do not work for me. My wife's M7 have the same problem after update Android 4.4.3
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