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[Q] htc one screen problem

7th July 2014, 06:08 AM |#1  
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so im having this problem with my htc one where there is bands of areas that is inaccessible on the screen. it started off as 1 band on the screen where i cannot use. if i try to drag on the band it zooms the screen in or out depending on where i drag up or down like a double press hold. i have 3 bands on the screen and it is pretty much unusable when i need to use those areas.

ive tried to wipe everything and format but the problem keeps coming back and its really starting to irritate me.

using arhd 71.1

if any1 has a method of fixing this please do shed some light.

thanks
 
 
7th July 2014, 11:22 AM |#2  
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3778
bump

can any1 help?
7th July 2014, 04:31 PM |#3  
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Quote:
Originally Posted by jaspon12

bump

can any1 help?

Can you post a screenshot?
7th July 2014, 04:47 PM |#4  
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pic
Quote:
Originally Posted by SBColasito

Can you post a screenshot?

drawing in straight lines up and down screen. the blank area is where the screen is unresponsive. can see 3 different bands of inaccessible screen area on the phone. drawing directly on those lines will zoom the page up and down
i62.tinypic.com/j11zld.png
8th July 2014, 03:51 AM |#5  
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8th July 2014, 01:42 PM |#6  
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is any1 able to identify this problem and potential ways of fixing? its become extremely irritating to use
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