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stock recovery not working

25th August 2014, 12:07 PM   |  #1  
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Join Date:Joined: May 2014
Hi Guys
I have a problem with my D838 Hongkong version with 16gb RAM
I m not able to do a hard reset I try login onto the stock recovery by shutting down and then pressing vol down and power button as mentioned at various places
But nothing happens and the mobile starts normally
My firmware is the latest for hongkong - D83810d-HKG-Xx
So is this firmware problem?
Any suggestions
KInd regards
Ajjaykummar
Last edited by Iajay; 25th August 2014 at 12:17 PM. Reason: spelling
25th August 2014, 12:31 PM   |  #2  
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Flag Brisbane
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Quote:
Originally Posted by Iajay

Hi Guys
I have a problem with my D838 Hongkong version with 16gb RAM
I m not able to do a hard reset I try login onto the stock recovery by shutting down and then pressing vol down and power button as mentioned at various places
But nothing happens and the mobile starts normally
My firmware is the latest for hongkong - D83810d-HKG-Xx
So is this firmware problem?
Any suggestions
KInd regards
Ajjaykummar

Press vol down and power until logo appears then release both keys. After 2 seconds press both vol up and vol down and it should then prompt if you wish to do a factory reset.
The Following 2 Users Say Thank You to JohnnyInBriz For This Useful Post: [ View ]
26th August 2014, 10:03 AM   |  #3  
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Join Date:Joined: May 2014
Worked
Yes this worked... Thanks a lot
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