Hello All[emoji4],I have a 32Gb Model Sprint LG G2, I've had this device since late February, and its been performing fine, UNTIL NOW, the Knock On feature does not work fully at all, what I mean by it does not work fully is when I knock on the screen to turn it off it works, but when I knock to try and turn the screen on, there's no response, no matter what part of the screen I knock on, I still get the same results, I tried doing the Sprint Hidden Menu, I tried restarting my phone, and even did a factory reset, and I still get the same problem, I did the Motion Sensor Calibration, I turned off the Knock On feature, restarted my phone, turned back on the knock on feature, and you guessed it, still the same results, I'm really thinking of getting a replacement from the Sprint Store, any help, I will gladly welcome it.[emoji20]
On to my second question, If I go and get a Replacement from the Sprint Store, do they give me options to what device I want to replace for the G2, or do they give you a better performing G2? I'm also not the Primary Account Holder on Sprint, I'm on a plan called "The Sprint Advantage Program" and with me asking for a replacement phone, with me not being the Primary Account Holder, will this hinder me from proceeding to make a replacement?
Really appreciate any help and advice I can get.[emoji16]
UPDATE: THIS PROBLEM HAS BEEN SOLVED BY AN ZVD UPDATE.
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