Default [Q] account syncing issue with Tmobile

Question everyone. I have the att variant of the G3 and my buddy has the Tmobile variant. Question is about account syncing. on my phone LG Smartworld came stock but in accounts I don't have the ability to add and LG account. His phone didn't come with Smartworld But he can add an LG account to accounts and sync....but when he trys to sync it won't do it. Anyone else have this tissue. @tdgillihan if you want it 're worded let me know