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Poor call quality / distortion / noise , anyone else?

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By BlueC78, Member on 7th July 2014, 10:15 PM
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LG-D855 here on UK Orange (EE) network. I get quite bad noise on voice calls. I think I am clear to the other party but I can hear a bad static sound whenever they talk, it is quite irritating.

Call quality is clear on bluetooth, and and when on loud speaker, it only happens when using the normal internal speaker.

Has anyone else experienced this? Since it is not present across all speaker modes I think it is not a network issue and more likely hardware - I am wondering if I have a faulty handset?
 
 
7th July 2014, 10:19 PM |#2  
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Quote:
Originally Posted by BlueC78

LG-D855 here on UK Orange (EE) network. I get quite bad noise on voice calls. I think I am clear to the other party but I can hear a bad static sound whenever they talk, it is quite irritating.

Call quality is clear on bluetooth, and and when on loud speaker, it only happens when using the normal internal speaker.

Has anyone else experienced this? Since it is not present across all speaker modes I think it is not a network issue and more likely hardware - I am wondering if I have a faulty handset?

im on ee and its clear so think its the phone take it back if i was you
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7th July 2014, 10:25 PM |#3  
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Originally Posted by jaythenut

im on ee and its clear so think its the phone take it back if i was you

Thanks that is useful. I wondered if it was an EE issue as I had problems with their hd voice codec on a different android handset. But I have just done a lot of testing and it definitely is only when on the normal internal speaker, which really makes me think it is a hardware fault.

Will phone CPW and get it swapped.
7th July 2014, 10:25 PM |#4  
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Uh, how to unroot?
7th July 2014, 10:30 PM |#5  
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I'm on 3 and the call quality is excellent, I can now use the phone in places where I couldn't with my s3
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7th July 2014, 10:32 PM |#6  
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Originally Posted by BlueC78

Uh, how to unroot?

Don't worry about it there not going to know about if it's rooted just uninstall supersu or superuser which ever you have
8th July 2014, 12:42 AM |#7  
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Mine has had good call quality on the hd voice codec, but it drops to a lower codec really quickly during a call, not sure why. and that seams to have a little static. Cant remember if this was what calls were normally like on my old phone though.
8th July 2014, 08:30 AM |#8  
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Originally Posted by Dubhar

Mine has had good call quality on the hd voice codec, but it drops to a lower codec really quickly during a call, not sure why. and that seams to have a little static. Cant remember if this was what calls were normally like on my old phone though.

Hmmmm. I tested again today and the noise is all gone: calls are crystal clear. I really don't understand what is going on, or whether it is software or hardware related.

I suppose it is best to swap it out before I have had it for too long, just in case?
8th July 2014, 08:40 AM |#9  
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Quote:
Originally Posted by BlueC78

LG-D855 here on UK Orange (EE) network. I get quite bad noise on voice calls. I think I am clear to the other party but I can hear a bad static sound whenever they talk, it is quite irritating.

Call quality is clear on bluetooth, and and when on loud speaker, it only happens when using the normal internal speaker.

Has anyone else experienced this? Since it is not present across all speaker modes I think it is not a network issue and more likely hardware - I am wondering if I have a faulty handset?




http://forum.xda-developers.com/lg-g...arity-t2806744
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8th July 2014, 10:38 AM |#10  
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Originally Posted by mpt123

http://forum.xda-developers.com/lg-g...arity-t2806744

Useful, thanks.
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