Welcome to XDA

Search to go directly to your device's forum

Register an account

Unlock full posting privileges

Ask a question

No registration required
Post Reply

sent phone back to lg for repair

OP labpedro

20th August 2014, 12:08 AM   |  #1  
labpedro's Avatar
OP Member
Kempston, Bedford
Thanks Meter: 5
 
53 posts
Join Date:Joined: May 2006
More
Quick question. My G3 developed a screen fault on the 6th so i rang three for repair. LG sent out all the envelopes, padded and special delivery so i sent the phone back on the 9th which they signed for on the 11th. Apparrently that isnt the day they count their 3-5 days from, as that starts at the point it gets to the technicians. I spoke to a guy on monday whio simply said its with the technicians and to wait...its a pain in the backside as i am phoneless, am paying for a contract that i cant use and see no timescales. the guy on the phone on monday wasnt much help (though not his fault i suppose) but as im going away next week i kinda want the phone back before i go. has anyone sent their phones back to LG and got it back quick or is it looking unlikely that it will be back by next week? Its a pain as they havent told me a thing, havent said if they are going to mail me, ring me etc. not good though that its lasted less than a month before needing repair, after my very light usage of it. should i keep ringing them to chase them along?
20th August 2014, 07:24 PM   |  #2  
Senior Member
Thanks Meter: 89
 
410 posts
Join Date:Joined: Jul 2014
Also had a bad screen. After two months the middle of the screen just stopped worked, in a horizontal line.

Called my reseller and said that it could take one month maximum to get it fixed (she couldnt say anything more in detail). Thats insane, imo. :P Especially since its here in Sweden and bought from a well known reseller with quick and good support. But yeah, i sent it to LGs service center.
20th August 2014, 11:31 PM   |  #3  
labpedro's Avatar
OP Member
Kempston, Bedford
Thanks Meter: 5
 
53 posts
Join Date:Joined: May 2006
More
Quote:
Originally Posted by lossah

Also had a bad screen. After two months the middle of the screen just stopped worked, in a horizontal line.

Called my reseller and said that it could take one month maximum to get it fixed (she couldnt say anything more in detail). Thats insane, imo. :P Especially since its here in Sweden and bought from a well known reseller with quick and good support. But yeah, i sent it to LGs service center.

Apparrently it has been repaired and is being returned today so i should get it backl in the next day or 2...lets see if they say what was wrong with it?
Post Reply Subscribe to Thread
Previous Thread Next Thread
Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes