The original design of ASUS Eee Pad Transformer keyboard dock was intended to provide the most user-friendly usage experience, where the keyboard would quickly wake the tablet on a single key press. However, this requires the keyboard t...
Hello TF101 users
If you are still experiencing SOD or RR after updating to .24, please send me a PM. When sending a PM, please provide some brief details along with the following information:
- SOD, random reboots, or both.
- Observed upti...
I haven't been on here in a while, but I'm back!
For those who are in the US, have had their Primes RMAed, and can still not get the device to unlock, I am going to see if I can help. Please shoot me an e-mail at firstname.lastname@example.org...
I cannot speak for other countries or regions, but if you are located in the US or Canada, our facilities do have a fix for the unlock error. However, as Mason said, it does require that you send it in for RMA.
The call center and technical su...
That is standard shipping procedure for RMAs.
If the tablet was purchased around Christmas time, and you guys called in 2 weeks ago, I'm not sure they would offer a straight replacement like that. We can only do a replacement if the issue was rep...