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Asus_USA

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  • Join Date: 29th April 2011
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41 Dear all, The original design of ASUS Eee Pad Transformer keyboard dock was intended to provide the most user-friendly usage experience, where the keyboard would quickly wake the tablet on a single key press. However, this requires the keyboard t... View...
14 Hello TF101 users If you are still experiencing SOD or RR after updating to .24, please send me a PM. When sending a PM, please provide some brief details along with the following information: - SOD, random reboots, or both. - Observed upti... View...
7 I cannot speak for other countries or regions, but if you are located in the US or Canada, our facilities do have a fix for the unlock error. However, as Mason said, it does require that you send it in for RMA. The call center and technical su... View...
6 That is standard shipping procedure for RMAs. If the tablet was purchased around Christmas time, and you guys called in 2 weeks ago, I'm not sure they would offer a straight replacement like that. We can only do a replacement if the issue was rep... View...
5 Hey Everyone! I haven't been on here in a while, but I'm back! For those who are in the US, have had their Primes RMAed, and can still not get the device to unlock, I am going to see if I can help. Please shoot me an e-mail at cl-tien@asus.c... View...