Nearly a month on the finally a bull**** fob off.
Reply was £30 for damaging my S6 Edge and In terms of replacing the Galaxy S6 Edge, unfortunately there is nothing further we can do, however, we have forwarded your email to the Head Office for a...
Emailed Samsung yesterday as it is now 23 days since my first contact and two so called escalated to management and still nothing.
Need to keep the pressure up and get more people in the UK contacting Watchdog.
As a last resort for ~£50 taking t...
8 months on no case and no screen protector, now dropped the handset twice on asphalt and tiled floor, only the aluminium surround was slightly damaged.
Both times it fell screen first.
Sent from my GT-I9505 using xda app-developers app
Just act normal man, they are dealing with this situation.. Have you read the thing from SamMobile? They are repairing all affected screens.
The document posted on samMobile is an official statement for all repeir centers across the world. So ev...
Just got this final reply after they supposedly escalated it to Head office
We would like to sincerely apologise for your experience and reassure you that we take all complaints seriously.
Further to a full review of your compliant we can conf...