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[Q] Not able to update from 4.4.4 to 5.0 via OTA

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By lcc014, Senior Member on 5th March 2015, 12:57 PM
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I purchased my Moto G (unlocked, 4.4.4) from Amazon. It was a Telus CA phone. I rooted the phone and installed CWM recovery. Last night, I got notification from Telus that 5.0 update was available for download. I downloaded it and tried to install. It kept failing for the same reason - Moto Blur version did not match. Update script repeated itself (installation) for 3 to 4 times then it stopped. So far, my phone is still at 4.4.4 and not rooted. Here is my phone's information:

Android version: 4.4.4
Baseband version: NSM8626BP_1032.390.81.01P, TELUS_CUST
Kernel: 3.4.42-gb7b2f25 hudsoncm@ilclbld54 #1 Tue Jul 15 14:12:39 CDT 2014
System: 210.12.50.falcon_umts.Telus.en.CA
Build Number: KXB21.14-L1.50

New version (5.0) available for download: 220.21.32.en.CA

Is there anyway to skip the Moto Blur version check so that update can be installed ?


Ching-Ho Cheng
5th March 2015, 11:47 PM |#2  
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Problem solved by flashing stock recovery. I was using CWM recovery. Update via OTA without problem.
8th March 2015, 07:13 AM |#3  
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Do you have a link of where to get stock recovery and how to flash it?
8th March 2015, 07:40 AM |#4  
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The stock recovery is contained in the file. The recovery can be flashed using fastboot or mfastboot commands.
9th March 2015, 01:38 PM |#5  
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Originally Posted by docnetwork

Do you have a link of where to get stock recovery and how to flash it?

Here is the link where I got the stock firmware :

Unzip the .zip file and flash stock recovery using fastboot.
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