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Decryption Password

24th July 2014, 03:44 PM |#1  
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Flag Kuala Lumpur
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Hi,

I own a mobile phone shop and today there was a guy who trade in a Moto G for a brand new Note 3. Everything was fine when I tested the phone. However, just minutes ago, the phone started to ask decryption password. Is there any way for me to get this phone back to its original state?
 
 
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