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Moto G sometimes shuts down when connecting OTG

OP boros2222

25th August 2014, 08:24 PM   |  #1  
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Hi,

I have a weird issue with OTG.
Sometimes when I connect a SD card to my Moto G through OTG, the phone's screen just turns off and I can realize that it powered off.
So I have to reboot the phone. This situation doesn't happen always, just sometimes.
First, I suspected it's a CyanogenMod bug, but it's not. I wanted to flash a zip through OTG in recovery and when I was in recovery and I connected my SD card, the same happened.
I can't believe why this happens to me. Is it a hardware issue?
I think the micro-usb connector is ok, because I tried to play with it via charger's connector, OTG cable (without SD card reader) and the issue has never come up this way.
Did someone experience this? Does someone know why this happens?

Thanks in advance!
25th August 2014, 10:27 PM   |  #2  
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Quote:
Originally Posted by boros2222

Hi,

I have a weird issue with OTG.
Sometimes when I connect a SD card to my Moto G through OTG, the phone's screen just turns off and I can realize that it powered off.
So I have to reboot the phone. This situation doesn't happen always, just sometimes.
First, I suspected it's a CyanogenMod bug, but it's not. I wanted to flash a zip through OTG in recovery and when I was in recovery and I connected my SD card, the same happened.
I can't believe why this happens to me. Is it a hardware issue?
I think the micro-usb connector is ok, because I tried to play with it via charger's connector, OTG cable (without SD card reader) and the issue has never come up this way.
Did someone experience this? Does someone know why this happens?

Thanks in advance!

Mmm I don't use the CM but it's never happened to me... probably a software bug. Which app do you use for OTG management? I use stickmount, very good app, probably the best.
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26th August 2014, 07:36 PM   |  #3  
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Quote:
Originally Posted by oversleeper

Mmm I don't use the CM but it's never happened to me... probably a software bug. Which app do you use for OTG management? I use stickmount, very good app, probably the best.

I don't use any third party app for that, and it happens only sometimes.
I tried an app called OTG Helper and my Moto G powered off more times while using this app.
Stickmount does the same, more shutdown.
26th August 2014, 08:01 PM   |  #4  
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Could be a bug of your ROM or bad compatibility... You can try to reflash all but probably this won't help...
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26th August 2014, 08:09 PM   |  #5  
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Quote:
Originally Posted by boros2222

I don't use any third party app for that, and it happens only sometimes.
I tried an app called OTG Helper and my Moto G powered off more times while using this app.
Stickmount does the same, more shutdown.

Quote:
Originally Posted by oversleeper

Could be a bug of your ROM or bad compatibility... You can try to reflash all but probably this won't help...

Agreed sounds like your particular OTG device [sd card] is having issue with phone.
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26th August 2014, 08:48 PM   |  #6  
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Quote:
Originally Posted by hhp_211

Agreed sounds like your particular OTG device [sd card] is having issue with phone.

Thanks for the idea. I guess I found the problem.
I have tried 3 devices with my OTG cable and my phone powered off with all the 3 devices.
I found another OTG cable and I have tried the 3 devices again. My Moto G has never shutted down with this cable.
So, my first OTG cable is messed up. It's from eBay.

I'm so happy, the problem isn't in my lovely Moto G!
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26th August 2014, 09:08 PM   |  #7  
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Quote:
Originally Posted by boros2222

Thanks for the idea. I guess I found the problem.
I have tried 3 devices with my OTG cable and my phone powered off with all the 3 devices.
I found another OTG cable and I have tried the 3 devices again. My Moto G has never shutted down with this cable.
So, my first OTG cable is messed up. It's from eBay.

I'm so happy, the problem isn't in my lovely Moto G!

Awesome to hear! Thanks
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3rd December 2014, 08:34 PM   |  #8  
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When i connect my friend's dual (hybrid) pen drive moto g always shuts down. Not sure if i can buy sandisk dual pen drive for own use.

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