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[Q] Phone hard locked when taking a photo

OP spicypixel

23rd August 2014, 09:26 PM   |  #1  
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My Moto G has hard locked and refuses to shut down when holding the power button. I'm trying to avoid letting the power run out to cycle it as the Moto G has a history of not charging when the battery runs out completely.

Any advice?

Edit: I waited 2 hours and held the power button down and it eventually turned off after 4 minutes. Weird.
Last edited by spicypixel; 23rd August 2014 at 09:27 PM. Reason: Fixed
8th October 2014, 12:40 PM   |  #2  
theonecallednick's Avatar
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Flag kathmandu
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Quote:
Originally Posted by spicypixel

My Moto G has hard locked and refuses to shut down when holding the power button. I'm trying to avoid letting the power run out to cycle it as the Moto G has a history of not charging when the battery runs out completely.

Any advice?

Edit: I waited 2 hours and held the power button down and it eventually turned off after 4 minutes. Weird.

try factory reseting it..
9th October 2014, 12:41 AM   |  #3  
MeltingSnowman's Avatar
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The power button is not making good contact, return it to the service center to repair it.
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camera, crash, froze, moto g
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