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[Q] Phone hard locked when taking a photo

23rd August 2014, 08:26 PM |#1  
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My Moto G has hard locked and refuses to shut down when holding the power button. I'm trying to avoid letting the power run out to cycle it as the Moto G has a history of not charging when the battery runs out completely.

Any advice?

Edit: I waited 2 hours and held the power button down and it eventually turned off after 4 minutes. Weird.
Last edited by spicypixel; 23rd August 2014 at 08:27 PM. Reason: Fixed
 
 
8th October 2014, 11:40 AM |#2  
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Quote:
Originally Posted by spicypixel

My Moto G has hard locked and refuses to shut down when holding the power button. I'm trying to avoid letting the power run out to cycle it as the Moto G has a history of not charging when the battery runs out completely.

Any advice?

Edit: I waited 2 hours and held the power button down and it eventually turned off after 4 minutes. Weird.

try factory reseting it..
8th October 2014, 11:41 PM |#3  
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The power button is not making good contact, return it to the service center to repair it.
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camera, crash, froze, moto g
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